This is an excellent opportunity for you to grow your career by working with cutting-edge neuroscience and AI technologies, gaining experience in advanced market research, and collaborating with experts across Southeast Asia.
Company Profile:
Our client is an AI-first Customer Experience Management (CXM) and Market Research technology company that helps businesses turn customer feedback into actionable insights and measurable business outcomes.
Trusted by over 500 companies across more than 20 countries, our client works with leading organisations across various industries to help them better understand customer behaviour, improve customer experiences, strengthen customer loyalty, and drive business growth.
Its unified platform combines omnichannel feedback management, AI-powered text and sentiment analytics, real-time dashboards, automated customer journey insights, and advanced market research capabilities. Powered by its proprietary AI engine, the platform enables businesses to uncover insights faster, identify critical experience gaps, and make smarter, data-driven decisions.
Beyond providing software solutions, our client positions itself as a strategic CX partner, helping organisations move beyond simply collecting feedback to taking meaningful action that delivers measurable business impact.
With a growing international presence and a strong commitment to innovation, customer success, and AI-led transformation, our client continues to shape the future of customer experience management.
Duties and Responsibilities
- Enterprise Account Mapping: Identify, research, and map high-value accounts
- across target Philippine sectors (Banking/Fintech, Retail, Telecommunications, Real
- Estate, BPO, and Insurance).
- C-Level Outbound Prospecting: Hunt down and engage key decision-makers
- (CXOs, CMOs, Heads of CX/Service) via cold calling, LinkedIn Sales Navigator,
- personalized email cadences, and professional networking.
- Field & Road Engagements: Travel locally across Metro Manila's central
- business hubs (primarily Taguig/BGC, Makati, and Pasig) to attend face-to-face
- meetings, executive roundtables, and industry conferences alongside leadership.
- Relentless Pipeline Chase: Take complete ownership of lead follow-up.
- Systematically and creatively chase busy executives to reactivate dormant
- opportunities and secure confirmed calendar slots.
- Discovery & Qualification: Conduct sharp introductory discovery
- conversations to uncover prospect pain points in customer feedback workflows,
- qualifying opportunities before handing them over to senior solution leads.
- CRM & Pipeline Hygiene: Maintain clean, real-time records of accounts, contacts,
- outreach touchpoints, and meeting milestones in the CRM.
Requirements
Skills/Qualifications
- Open to fresh graduates and candidates with 1–3 years of experience in B2B Sales, Business Development (SDR/BDR), Lead Generation, Appointment Setting, or Corporate Outreach.
- Knowledge of lead generation, account research, cold calling, email outreach, LinkedIn prospecting, and appointment setting.
- Ability to identify potential clients, engage decision-makers, establish business connections, and secure qualified prospect meetings.
- Willing to work on a hybrid or remote arrangement, attend client meetings when necessary, and travel locally for client-facing engagements.
Advantageous:
- Familiarity with CRM platforms, LinkedIn Sales Navigator, Apollo, and other sales prospecting tools is an advantage.
- Experience with relative industry (Saas and Software Solutions) – not required.
- Female candidates are strongly preferred.
- Generally targeting early-career professionals in their 20s or early 30s, with exceptional candidates also considered.
Soft Skills and Other Competencies:
- Naturally sociable, energetic, confident, and comfortable initiating conversations with new people and engaging in executive-level discussions.
- Persistent and disciplined in conducting multi-touch follow-ups, navigating busy executive schedules, and converting prospects into qualified opportunities.
- Excellent verbal and written communication skills in English and Tagalog, with the ability to articulate business value clearly and confidently.
- Ability to establish and maintain professional relationships. Existing business networks or connections are a strong advantage.
Job Type: Full-Time Permanent
Schedule: Monday – Friday, 8AM-5PM or 9AM-6PM (PHT)
Location: Hybrid/Work-From-Home
Industry: Saas/Software Solutions