International Airport of Heraklion, Crete S.A. is currently looking for a:
Aviation Security Duty Supervisor - SDS (based in Crete)
Responsibilities
- Maintain continuous situational awareness of airport security operations and ensure effective 24/7 operational coordination through the ASOC
- Directly supervise ASOC personnel and assigned IAHC/SSP security staff, ensuring operational discipline, accountability, and effective performance
- Supervise and coordinate the operational implementation of security screening, access control, patrolling, and surveillance activities
- Exercise operational oversight of the SSP, monitoring staffing, service delivery, performance, and compliance with approved security procedures and contractual requirements
- Conduct security operational assessments, field observations, and performance checks to identify deficiencies, procedural deviations, vulnerabilities, and emerging operational risks
- Monitor the availability and operational status of security-critical systems, equipment, and infrastructure and coordinate appropriate action in the event of failure or degradation
- Verify that personnel performing security functions are appropriately trained, certified, and authorized, and report identified competency or training needs to the relevant managers
- Coordinate the initial operational response to security incidents, breaches, alarms, emergencies, and abnormal situations
- Ensure significant incidents, irregularities, security deficiencies, and operational deviations are appropriately recorded, reported, and escalated
- Maintain effective operational communication and coordination between ASOC, IAHC Security Department, SSP, Airport Operations/APOC, technical departments, Ground Handling Service Providers, and other relevant airport stakeholders
- Monitor the operational availability and effective deployment of security personnel, equipment, systems, and other resources, ensuring adequate security coverage and continuity of operations
- Provide operational feedback and lessons learned to the Screening & Patrolling Manager and Training & Audit Manager to support quality assurance, training development, SeMS effectiveness, and continuous improvement
- Manage and carry out the issuance process of temporary airport access permits outside the established operating hours of the Airport ID Office (AID Office), in accordance with applicable procedures and aviation security requirements
Requirements
- Minimum 5 years of relevant aviation security operational experience, including at least 1 year in a supervisory or managerial capacity
- Demonstrated experience in security screening and the supervision of security operations within a 24/7 airport environment
- Appropriate aviation security training and certification in accordance with applicable HCAA requirements
- Sound knowledge of the applicable EU and national aviation security regulatory framework, ICAO Annex 17, relevant ECAC guidance, and approved airport security procedures
- Experience with security performance monitoring, incident management, personnel supervision, and contractor oversight is highly desirable
- Fluency in Greek and English and appropriate digital literacy for operational security systems, reporting platforms, and standard office applications
Competencies
- Strong leadership and coordination skills, with the ability to establish priorities and maintain accountability
- Strong understanding of screening, access control, patrolling, surveillance, ASOC operations, and security systems
- Ability to assess risks, make timely decisions, and coordinate corrective actions
- Strong communication, reporting, and stakeholder coordination skills, with high standards of integrity and confidentiality