[Position Overview]
- Job Title: Korean Bilingual Sales Operations Analyst (B2B Sales Operations)
- Education: Bachelor's degree in Business, MIS, or a related discipline (or equivalent work experience)
- Experience: 5+ years of experience in Sales Operations, Sales Support, or a related field
- Job Type: Full-Time, Hourly
[Location]
- Plano, TX
[Benefits & Perks]
- Medical Insurance (Health, Dental & Vision)
- 401(k)
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement
[Summary]
- Join the B2B Sales Operations team at Samsung and turn sales, pipeline, and demand data into forecasts and insights that drive inventory, production, and revenue decisions
- Own sales forecasting dashboards, Sell-Out forecasting, and Salesforce.com data integrity across sales and supply chain teams
- Bridge Sales, Supply Chain Management (SCM), and Demand Planning by connecting pipeline data with demand planning outputs
- Lead recurring sales and operational cadence calls with sales, supply chain, and executive stakeholders
- Korean/English bilingual communication is required for collaboration with Samsung headquarters and cross-regional teams
[Duties and Responsibilities]
- Develop, maintain and optimize the sales forecasting dashboard, sales hierarchy, and Salesforce.com data integrity to ensure accurate, timely, and actionable reporting across sales and supply chain teams
- Partner with the SCM and IT Channel teams to own and manage Sell-Out forecasting by integrating historical trend analysis, pipeline data, and demand signals to produce forecasts that directly support inventory planning, production alignment, and revenue decisions
- Integrate demand planning outputs (AP1/DP) with Business Opportunity (BO) pipeline data to provide the SCM team with enhanced downstream visibility, enabling more informed buffer loading decisions and reducing ending on-hand inventory risk and low supply exposure
- Monitor and analyze channel inventory levels and demand signals in collaboration with the SCM and Demand Planning teams, identifying early indicators of supply risk or excess inventory and surfacing recommendations to minimize business impact
- Conduct comprehensive funnel analysis to drive informed decision-making and identify areas for sales process improvement and revenue growth
- Lead and support recurring sales and operational cadence calls, coordinating alignment across sales, supply chain, and executive stakeholders to catch and resolve misalignment before it creates downstream planning disruptions
- Manage and maintain the Target Account List and support the administration of sales systems and tools
- Support territory re-alignments and sales structural changes by updating systems, data, and reporting accordingly
- Collaborate with cross-functional teams (Sales, Finance, Strategy, Product Management, SCM, and Demand Planning) to support data compilation and operational execution
[Skills & Qualifications]
- A minimum of 5 years of experience in Sales Operations, Sales Support, or a related field
- Strong knowledge and previous experience in SCM/Demand Planning
- Bachelor's degree in Business, MIS, or a related discipline (or equivalent work experience)
- Strong analytical and problem-solving skills with a demonstrated ability to translate data into actionable insights
- Proficiency in Salesforce.com or equivalent CRM platforms
- Advanced Microsoft Excel skills (pivot tables, advanced formulas, ad hoc reporting, dashboards)
- Mastery of Alteryx and Tableau
- Excellent written and verbal communication skills; skilled at conveying complex ideas in presentations
- Proven track record of process improvement and operational efficiency; ability to manage multiple priorities and make sound decisions on time-sensitive matters
- Bilingual in Korean and English (speaking, reading, and writing) required
[JND Boilerplate]
Our team of business professionals supports a wide range of operations including data analytics, financial analysis, program management, and strategic planning. We are dedicated to connecting talent with meaningful opportunities at top-tier global clients. We also have opportunities in engineering, QA, software development, and many more!
Our vision is 'We Want to See You Grow' to become the industry leader for both employee and company.
For more information about JND, please visit www.jndsolutions.com
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