Position Summary
Location: South West England – based within ~30 miles of Exeter or Bristol
Otovo is building its UK field service team and is looking for an experienced Tech 3 Field Service Technician to lead our service work in the South West. You'll be the senior technician in the region, handling the more complex solar PV and battery faults and helping set the standard as the team grows.
This role suits a qualified electrician with solid solar PV experience who enjoys hands-on technical work, solving problems independently and looking after homeowners.
Key Responsibilities
Diagnose, troubleshoot and repair domestic solar PV systems, inverters, battery storage (EESS) and associated electrical equipment
Lead on complex faults, escalations and warranty repairs across the South West
Carry out preventive maintenance, inspection and testing to BS 7671
Commission new systems and upgrades, completing certification and documentation correctly
Use test equipment such as multifunction testers, clamp meters, insulation testers and thermal imaging cameras
Keep accurate service records, test results, reports and photo documentation
Follow safe working practices including safe isolation, PPE and working at height
Support and coach Tech 2 colleagues as the regional team grows
Communicate clearly with homeowners about system status and recommended repairs
Represent Otovo professionally at customer sites
Requirements
Level 3 electrical qualification and a valid ECS card
BS 7671 18th Edition
Solar PV qualification (e.g. City & Guilds 2399)
Proven hands-on experience installing, servicing or fault-finding domestic solar PV systems
Confident fault-finding on inverters and DC/AC circuits, working independently
Full UK driving licence
Comfortable working at height, on roofs and outdoors in all weather
Strong communication and customer service skills
Based within ~30 miles of Exeter or Bristol and willing to travel across the South West
Nice to Have
Battery storage (EESS) training or experience
Inspection & Testing qualification (e.g. City & Guilds 2391)
Experience leading or mentoring other technicians
EV charger installation experience