Why this role exists
Inside Sales SMB is our core acquisition engine, bringing in the majority of Veesion's new customers. The SDR is the first point of contact in this process.
Every day, retailers reach out to us. The faster we respond and the better we qualify their needs, the more opportunities we create for our Account Executives.
Your role: turn inbound requests into qualified meetings, quickly and efficiently, so our AEs can focus on the right prospects.
Missions
Handle inbound leads, fast and well
This is the core of the role. Speed matters. A lead contacted within the hour is not the same opportunity as one contacted the next day.
Call back every inbound request quickly and make the first contact.
Maintain a consistent level of activity, day after day.
Follow up with prospects who haven't answered, making sure no opportunity slips through the cracks.
Qualify and hand over to the AEs
A qualified meeting means a prospect who fits our ICP. Anything else wastes everyone's time.
Qualify every lead using the BANT method and make sure they fit our ICP.
Book qualified demos for the Account Executives and ensure a smooth handover.
Keep HubSpot up to date (activities, contacts, stages) to maintain a reliable pipeline.
Add a little outbound
Outbound is a small part of the role, but it still matters.
Occasionally reach out to retail decision-makers (store owners, store managers, loss prevention managers, network directors) by phone and email.
Test new approaches and share what works with the team.
Your metrics: activity volume, qualified meetings (SQLs) and pipeline created.
What makes this role challenging
Retail SMB is a specific market. Independent grocers, pharmacies, franchise stores: these retailers aren't necessarily easy to reach online. Getting through to them takes phone discipline and creativity.
Consistency is key. This role requires sustained activity: lots of calls, every day, with the same level of energy.
Quality matters as much as volume. Every new customer means installation and support further down the line. A poorly qualified meeting has a real cost for the business.
Profile
Comfortable on the phone: You enjoy picking up the phone, convincing people and bouncing back after a no.
Languages: Excellent written and spoken French for the French market, and good English in all cases. Italian or Spanish is a plus.
Organised and rigorous: You can handle a high volume of activities and follow-ups without letting anything slip.
Eager to learn: You take feedback on board and are keen to improve quickly.
Comfortable with AI: Veesion makes widespread use of AI agents internally, and you should be comfortable working with these tools.
Nice to have, not a requirement: Experience in B2B SaaS or retail, and hands-on experience with HubSpot or Aircall.
Team and tools
Team: Inside Sales SMB, working closely with the Account Executives and Marketing.
Tools: HubSpot, Aircall, Modjo, Notion, Slack and Claude.
Growth: A clear path to Account Executive for SDRs who perform. At Veesion, we value performance over seniority.
Logistics
Reports to: Team Lead SDR
Location: Paris
Contract: Permanent full-time, work-study (alternance), freelance or internship
Start date: As soon as possible
Benefits: Health insurance and lunch vouchers
Hiring process
Pre-screening call with the Talent team (30 min).
Interview with the Global Head of Sales Small Business.
Case study
Veesion is an equal opportunity employer. We consider all applicants regardless of gender, origin, age, disability, sexual orientation, religion or any other characteristic protected by law. If you need an adjustment at any point in the process, just let us know and we'll make the necessary arrangements.