Join Our Team at Family Resource Home Care!
Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives!
We are currently hiring for a Caregiver Manager to join our branch located in Spokane, WA.
Position: Caregiver Manager (CGM)
The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.
Responsibilities
- Collaborate with Talent Acquisition: Discuss client needs and market insights.
- Engage New Caregivers: Prepare them for their first day prior to orientation.
- Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials.
- Conduct Weekly Orientation: Facilitate sessions for incoming caregivers.
- Partner with Staffing: Provide insights on client and caregiver requirements.
- Facilitate Client Introductions: Accompany caregivers on their initial shift.
- Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development.
- Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs.
- Serve as Contact Point: Address caregiver inquiries and concerns promptly.
- Conduct Performance Evaluations: Offer regular feedback to support caregiver development.
- Assist HR: Facilitate progressive discipline as necessary.
- Maintain Records: Keep accurate logs of caregiver communications and requests.
- Participate in Meetings: Engage in company meetings and training sessions.
- Adhere to Policies: Follow all company and regulatory guidelines.
- Other Duties: As assigned.
Requirements
- At least 1 year of experience in healthcare or senior care management.
- Proficient in Microsoft Office Suite.
- Strong time management and decision-making abilities.
- Exceptional leadership and communication skills.
- Commitment to enhancing the quality of life for caregivers and clients.
- Fluent in English (spoken and written).
- 2-3 professional references.
- Valid driver’s license and auto insurance.
Preferred Qualifications:
- Experience with a Point of Care software
- Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting.
Pay Range: $22.00-$25.96 / Hr
Benefits & Perks
- Medical, Dental, Vision and Prescription Insurance options
- 3 weeks of Paid Time Off
- 401k
- 11 Paid Holidays
- Health Savings Account
- Employee Assistance Program
- Leadership Development Program and career growth opportunities
- Operations Academy Training – New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role.
FRHC is an equal opportunity employer