Industry/Sector Banking and Capital Markets Specialism Operations Management Level Senior Associate Job Description & Summary A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the Functional and Industry Technologies team you are expected to focus on payment cards, merchant services, commercial payments, transaction banking, or payment hub solutions. As a Senior Associate, you are to analyze complex problems, mentor others, and maintain rigorous standards. You are responsible for understanding transaction life cycles of payment products and solutions, financial operations, and data and payment systems interactions. Responsibilities - Analyze complex payment product life cycles - Mentor and guide junior team members - Maintain top-quality standards in every deliverable - Understand financial operations and data interactions - Provide insights on payment systems - Build and sustain client relationships - Develop a thorough understanding of payment solutions - Utilize firm methodologies and technology resources What You Must Have - Bachelor's Degree - 2 years of experience - 3+ years of experience in payments or financial technology product management or solution development role(s) What Sets You Apart - Thorough knowledge and understanding of product and solution focusing on payment cards, merchant services, commercial payments, transaction banking, or payment hub solutions - Thorough knowledge and understanding of payment processing and financial services - Transaction life cycles of payment products and solutions - Financial operations, including settlement operations, reconciliation, and exception processing - Operations and administration of Financial Services businesses - Data and payment systems interactions including IT tools and technology - Documentation and the identification of key controls within payment transaction lifecycles - Participating in client discussions and meetings actively - Communicating a broad range of offered consulting services - Managing workstream(s) or small team engagements - Preparing concise, accurate documents - Utilizing PC applications including Microsoft Word, Excel, PowerPoint and Project - Maintaining project economics while maintaining flexibility for unanticipated issues - Creating a positive environment - Monitoring workloads of the team while meeting client expectations - Respecting the work-life quality of team members - Providing candid, meaningful feedback in a timely manner - Keeping leadership informed of progress and issues - Answering questions and providing direction to less experienced staff - Developing, writing, presenting and facilitating discussions on strategy to various levels of industry audiences Travel Requirements Up to 60% Job Posting End Date The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. To view other PwC job opportunities, visit pwc.com/careers. Do not click on the "Search for Jobs" button. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

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