Job Description Application Deadline: November 18, 2026 What is the opportunity? In this role you will be responsible for processing simple to moderately complex client transactions within one or more RBC product of service line(s) utilizing on-line input to various systems ensuring quality and accuracy of incoming and outgoing workflow and/or documents. What will you do? Open personal accounts for clients and enrolment to digital banking within established benchmark contributing to achievement of business Client Service Commitments and Service Level Agreements Perform post verification activities for the Roytrin product, client record amendments and accounts Ensures all documents/data are examined for completeness and accuracy, and takes appropriate steps to return work to submitter to be rectified Process non-financial activities on (T24 , FCIS and RIBS) Expected to process work volumes as measured through established service quality standards (e.g. Service Level Agreements) Solid understanding and able to navigate through a variety of bank applications to complete incoming work Ensure daily completion of tracking worksheets to enable monthly compilation Assistance with other team functions as required What do you need to succeed? Must have: Bank's minimum entry requirements, 5 O'Level passes including English and Mathematics Sound business knowledge including service and operations Very strong client first orientation Ability to perform in a fast-paced highly dynamic and interactive processing environment Exposure to relevant bank technology Ability to manage highly demanding situations under rigid timelines Nice to have: Certificate in Management (e.g. ABE certification) Exposure to relevant bank technology Working Conditions Fast-paced, highly dynamic and interactive processing environment At times the role requires the ability to manage highly demanding situations under rigid timelines This role performs activities that support all jurisdictions in the Caribbean and may be required to work during TT specific Bank Holidays to ensure support to the wider Caribbean What's in it for you? We thrive on the challenge to be the best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and our communities prosper. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Work in a dynamic and collaborative team Opportunity to do challenging work Leaders that support your development Job Skills Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: 55 Independence Square North:Port of Spain City: Port Of Spain Country: Trinidad and Tobago Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-11-13 Application Deadline: 2026-11-19 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

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