Overview
- World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans for underserved businesses. WBL operates with a fully remote, multinational workforce and an experienced executive leadership team.
- Typically, the work schedule is from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday, though additional hours may be required based on business needs.
About the Role
- The Valuation Administrator runs the ordering, quality control, and vendor management process for broker price opinions (BPOs) and property inspections, and supports the valuation team with invoicing and other administrative needs.
Core Responsibilities
BPO and inspection ordering
- Order and manage BPOs and property inspections through the company's current vendors.
- Communicate the property type, APN, and other subject property details to vendors with each order.
- Track open orders from placement through delivery.
Quality control
- Develop and maintain quality control checklists for BPO and inspection reports.
- Review each report to confirm the correct property was reported, all interior areas were inspected, and photos and labels are accurate.
- Escalate errors and issues found in quality control to vendors, and make sure deficiencies are corrected in a timely manner.
Vendor management
- Manage vendor relationships, making sure vendors meet agreed turnaround times.
- Escalate vendor issues to the appropriate internal stakeholders to prevent bottlenecks.
- Track vendor performance against KPIs such as turnaround time and error rates.
Invoicing and administration
- Reconcile vendor invoices to confirm that charges are correct and accurate.
- Maintain organized order records, files, and documentation.
- Handle other duties as required, such as obtaining quotes for Phase I environmental reports, ALTA surveys, and external BPO requests through outreach to active agents and brokers in the market.
Requirements
Education
- Bachelor of Science (BS) in communications, psychology, sociology, organizational leadership, real estate, or a related field; or a Bachelor of Science in Business Administration (BSBA) or other business degree.
- Candidates with other degrees will be considered if they have applicable experience in the field.
Skills and attributes
- Excellent written and verbal communication skills, with full fluency in English.
- Personable and engaging, with the charisma to build strong relationships with internal stakeholders and external vendors.
- Highly organized and detail-oriented, able to manage many orders and deadlines at once.
- Proactive in following up and escalating issues before they cause delays.
Technical skills
- Proficiency in Microsoft 365 products (Excel, Word, Outlook, Teams).
- Comfortable using vendor ordering portals and public property records, such as county assessor sites, to confirm APNs and property details.
Experience requirements
- Minimum of 1 year of experience in an administrative, coordination, or operations support role.
- Prior work experience in the real estate field is preferred.
- Prior experience managing vendor relationships, including quality control, escalations, and follow-up on KPIs, is
- preferred
Work Requirements
- Must be available to work Monday–Friday, 9:00 AM – 6:00 PM Eastern Time.
- Must have a stable internet connection and professional remote working setup.
- Resume must be submitted in English to be considered.
Benefits
What We Offer
💰 Compensation in USD.
🏖️ Benefits include paid time off (PTO).
🌍 Work Environment: Fully remote work environment.
Ready to Apply?
If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply