Business License helps organizations manage the complexity of business licensing and regulatory compliance across jurisdictions. Our solutions support license research, ordering, renewals, workflow, documentation, reporting, and ongoing compliance operations. Business License has impressive and consistent double-digit growth and an aggressive multi-year plan to continue to speed things up. We are modernizing a mature product portfolio into a scalable, cloud-based ecosystem. Recent progress includes migration to Wolters Kluwer cloud infrastructure, conversion of a large Silverlight desktop application to Angular, improved release automation and resilience, and creation of the foundation for a License Intelligence Platform. The next phase focuses on platform simplification, service decoupling, enterprise performance, customer self-service, integrations, and AI-enabled workflows. About the Role As Technical Lead, you will shape the technical direction of a multi-year transformation that is already producing measurable delivery, performance, and user-experience gains. You will own delivery for customer self-service, License Intelligence, workflow, reporting, integrations, and AI-enabled compliance experiences. You are a hands-on lead and trusted partner to Product and Engineering management. You enjoy solving modernization and scale challenges, not only reviewing designs. You will also mentor engineers and set standards for AI-assisted and agentic development. Responsibilities Partner with product and engineering management to define the technical strategy and roadmap. Translate business priorities and customer needs into clear technical priorities. Own delivery from requirement clarification and design through implementation, testing, release, and post-release validation. Create practical delivery plans covering architecture, milestones, sequencing, owners, dependencies, timelines, and success measures. Manage competing priorities across workstreams by proposing options, sequencing work, and assigning ownership. Lead architecture and design reviews. Document major decisions and balance tradeoffs across delivery, reliability, security, quality, maintainability, and cost. Guide the evolution from tightly coupled legacy applications toward modular business capabilities, modern APIs and services, and cloud-based operations. Identify risks, blockers, and dependencies early. Communicate scope or timeline changes, recommend mitigations, and escalate when needed. Represent the team in cross-team technical discussions and drive decisions and dependencies to resolution. Own the technical and operational health of the team's applications and AI services. Monitor service health with New Relic and Datadog, and maintain prioritized plans for tech debt, reliability, and architecture improvements. Establish team practices for planning, testing, release readiness, quality standards, incident follow-up, and continuous improvement. Evaluate and optimize AI tool use. Set validation standards and review processes for AI-generated code. Lead responsible-AI practices. Design and optimize agentic workflows for team efficiency and product features. Stay hands-on in .NET, Angular (v18+/NgRx), REST APIs, SQL Server, and Azure. Mentor engineers through delegation and actionable feedback. Give management evidence-based input on growth and performance. Participate in planned deployments, incident response, and urgent production fixes outside normal hours when needed. Required Qualifications 8+ years in software engineering with deep .NET and Angular expertise. 1+ year of agentic AI development. Proven technical leadership: architecture, design reviews, roadmap planning, and cross-team delivery. Strong in REST API design, SQL Server, relational design, IIS and self-hosted deployments, Azure, Azure DevOps CI/CD, and GitHub. Strong testing discipline (NUnit, Jasmine, code coverage) and production support experience. Advanced AI tool proficiency, including responsible-AI practices and AI output validation. Excellent communication, analytical, and problem-solving skills, plus strong ownership and accountability. Agile/Scrum experience. Preferred Qualifications Python proficiency (or similar scripting language) for AI/agent development. LLM architecture knowledge, including inference, context limits, and cost/latency tradeoffs. ReAct, Chain-of-Thought, and structured-output prompting. Agentic RAG, vector databases, and embeddings. LangChain, AutoGen, CrewAI, and multi-agent orchestration. Agent ecosystem design: reasoning engines, memory, tool interfaces, and goal management. Model evaluation, hallucination mitigation, and safe action loops. TensorFlow/PyTorch and reinforcement learning concepts. Legacy modernization experience (for example Silverlight/Web Forms to Angular). OAuth/OIDC and Oracle are also welcome. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $116,400.00 - $204,100.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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