At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible  PRINCIPAL ACCOUNTABILITIES Support supervisor in leading the team in report preparation, project execution, brainstorming and any other relevant tasks. undefined Assist supervisor in staffing issues i.e. team backup plan, support daily operation, monitor team daily work progress, and cascade information when necessary Identify opportunities to improve the existing process and be able to lead the project to implement improvement ideas. undefined Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR Monitor and recover account receivables, minimize bad debt write off and achieve KPIs Be the single point of contact to customers through different communication method (phone call, SMS, emails, instant messaging and official dunning letter) for account receivables, account reconciliation, unmatched payment and maintain customer contact/correspondence database in system Provide input for internal reporting such as AR aging report, AR forecast report and Large Past Due Reports. Work closely with other functional team such as Credit Team, Commercial, Customer Services, Billings, CMDT, Account Receivable, Account Payable and any other potential team, to achieve task objective Present, organize, and solve problems or issues within and across other functions and by considering the business needs Exercises judgment within defined practices and policies to determined appropriate action Any ad-hoc duties assigned by his/her superior deemed as necessary JOB REQUIREMENTS Bachelor’s degree or Diploma in Business Administration, Finance or Accounting, and/ or equivalent A minimum of 3 years Credit & Collection team management; under shared services environment will be advantage Attentive to detail, prioritization and having self-initiative and be able to work independently as well as a part of a team Possess good communication skills and being able to convince/ negotiate with customers Good working knowledge of Microsoft Office 365 Applications Experience in SAP ERP Financial Accounting (FI) Module will be an advantage Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world. Employee and Applicant Rights Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbors and committed stewards of the environment. Register for Job Alerts Follow these simple steps: 1) Register by clicking ‘Join our Talent Network’ at the top of this page, where you can create your account. 2) Sign up for ‘job alerts’ to stay informed of vacancies based on your skillset and location preferences. Air Products is a world-leading industrial gases company with more than 85 years of experience serving energy, environmental, and emerging markets while generating a cleaner future. Our people are at the heart of everything we do. We are committed to creating a workplace where safety comes first, diverse perspectives are valued, innovation thrives, and employees have opportunities to learn, grow, and make a meaningful impact.

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