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NONovartis logo

Novartis

Kerala, India

Territory Business Executive (TBE), CRM.

Job Description Summary As a Territory Business Executive (TBE), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources, all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: Drive territory business plans to exceed sales and growth objectives. Build and strengthen customer relationships to deliver impactful solutions. Lead multi-channel engagement to maximize coverage and influence. Ensure accurate reporting and resolve issues promptly. Collaborate with cross-functional teams to optimize resources and forecasts. Champion compliance and uphold Novartis’ ethical standards. Monitor market trends and competitor activities to inform strategy. Provide insights to enhance promotional effectiveness and territory performance. Essential Requirements: Science educational background is must, B.Sc., B. Pharma Management degree preferred Minimum 2+ years in pharmaceutical sales, preferably with a cardiology or other specialty sales background. Strong scientific acumen with the ability to translate clinical and product knowledge into value-based selling, effectively communicating differentiated patient and therapeutic benefits to healthcare professionals. Proven ability to drive prescription generation and achieve sales targets Additional requirement for Institutional TBE/Sr. TBE/ ASM – Understanding/Knowledge of CGHS, ARMY, Railways, ESIC and State Government accounts Strong knowledge of disease management and treatment protocols Ability to engage with healthcare professionals from the territory effectively Preferred experience with specialty as well as mass market product Excellent communication, negotiation and relationship-building skills Commitment to Diversity and Inclusion / EEO paragraph: Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Skills Desired Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .
Pay
Not stated
Where
Kerala, India
Work
Not stated
Type
Not stated
Posted
11 Nov, 2026
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