You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job description (heading) / Description du poste (titre) We are seeking a strategic and adaptable Change Manager to enable effective planning, readiness, and sustained adoption of transformation initiatives at speed. Reporting to Head of Strategic Transformation, the role focuses on driving leadership alignment, readiness, adoption, and integration of new ways of working, including AI and digital transformation. Preferred skills (heading) / Compétences particulières (titre) Systems thinking to understand interdependencies across people, processes, and transformation priorities Ability to influence and challenge constructively without formal authority Strong diagnostic mindset to interpret signals and anticipate adoption risks Relationship-building skills that foster trust and alignment across stakeholders Bias for action with disciplined execution in fast-paced, ambiguous environments Adaptability and resilience in managing shifting priorities and evolving contexts Qualifications (heading) / Compétences (titre) Minimum 5 years of experience in change management within complex, matrixed environments Proven experience in readiness assessment, workforce transition, and adoption of new ways of working Bachelor’s degree in Business, Communications, Psychology, Human Resources, or a related field (advanced degree is an advantage) Certification in change management methodologies (e.g., Prosci, ADKAR) is an advantage Exposure to AI, digital transformation, automation, or future-of-work initiatives preferred Experience engaging senior stakeholders and cross-functional leadership teams Strong understanding of change saturation and local market execution Responsibilities (heading) / Responsabilités (titre) Lead and deliver local change management activities as part of the Transformation Office Translate transformation priorities into localized, actionable change plans aligned with business needs Assess impact, readiness, resistance, and change saturation across initiatives Develop and execute targeted change strategies to drive adoption and integration Align with leaders and cross-functional teams to ensure coordinated execution Enable leaders to effectively communicate and reinforce transformation priorities Monitor stakeholder sentiment and adoption risks; recommend timely interventions Support capability-building and embed sustainable change into day-to-day operations At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued. Job Category: Project Management - Process Posting End Date: 29/11/2026 Shine together At Sunlife, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients build lifetime financial security and lead healthier lives. As a team of 68,000 across 28 markets, our impact is far-reaching, and locally relevant. There’s power in numbers. As part of Sunlife’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sunlife, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sunlife Careers

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9 Nov, 2026

sunlife.wd3.myworkdayjobs.com/experienced

Senior Manager, Agency Segmentation Development, Incentives & Campaign

Leadership

Sun Life Hong Kong - Sun Life Tower, Hong Kong

Salary not listed

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