Recovery Worker Location: Croydon Working Hours: 37 hours per week Contract Type: Permanent, Full time Salary: £28,475.20 - £32,219.66 per annum Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. Make a real difference in your community We are excited to be recruiting six Recovery Workers to join our team at Croydon Recovery House. This is a rewarding opportunity to support individuals experiencing crisis, helping them stabilise, recover, and move forward with confidence. As part of Waythrough (formerly Humankind and Richmond Fellowship), you will be joining an organisation committed to breaking down barriers and ensuring people can access the support they need to live a life they value. About the Role As a Recovery Worker, you will play a key role in supporting individuals throughout their recovery journey. You’ll work collaboratively with service users, families, and partner agencies to deliver high-quality, person-centred support within a safe and therapeutic environment. From assessments to tailored interventions, you will help individuals move from crisis toward stability, resilience and sustained recovery. What You’ll Do Manage a caseload of service users, developing, reviewing and delivering individual recovery plans Carry out triage, screening and comprehensive assessments to understand presenting needs Work collaboratively with partners and multi-disciplinary teams to support recovery pathways Deliver 1:1 sessions, group interventions and structured programmes that support wellbeing and resilience Create and maintain risk assessments, safeguarding plans and case management records Facilitate access to treatment, community resources and family support to enhance recovery Support service functions such as duty work, crisis interventions and harm reduction activities About you: You are compassionate, professional and motivated to support individuals in crisis You have experience working with vulnerable adults, families or people with complex needs You can deliver 1:1 and group-based interventions confidently and effectively You are able to assess risk, maintain accurate records and manage a busy caseload You build strong therapeutic relationships and work well in a collaborative, multi-agency environment You are committed to safeguarding, equality and delivering high-quality care You are flexible and able to work across operational hours, including some evenings or weekends To view the JD, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: [email protected] Closing Date: 2026-11-26 Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.

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