Key Responsibilities:
Handle incoming housekeeping calls and requests from guests and colleagues.
Log, coordinate, and dispatch tasks to housekeeping team members efficiently.
Ensure timely follow-up and completion of guest requests.
Maintain accurate records of all housekeeping activities.
Support the Housekeeping team in delivering flawless service standards.
Previous experience in a 5-star hotel or luxury environment preferred.
Excellent communication and organizational skills.
Strong attention to detail and ability to multitask.
Proficiency in MS Office, Outlook and Opera.
Positive attitude and passion for guest service.