Discover ING Hubs Romania ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from Bucharest. Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you? Here’s a sneak peak of what our colleagues say about working within ING Hubs Romania: At ING, we're building the solutions of tomorrow, today | 80% of our colleagues in Romania agree The Mission We are looking for a talented and enthusiastic Customer Loyalty Intern to join our Client Services Team. Are you service orientated, willing to go the extra mile to help the client and looking forward to working in an international, dynamic and quickly expanding team? Continue reading… Your day to day As an Intern in Customer Loyalty Team (CLT), you will: · Resolve clients’ daily operational requests, in cooperation with team members and other departments outside your area of expertise; · Process operational/non-commercial documentation and correspondence with clients, including bank confirmations; · Ensure the accuracy and completeness of static data and client documentation in banking systems; · Verify and confirm client signatures for processing different types of requests; · Actively participate in implementing Agile methodologies and maintain this working style; · Engage in various local and international projects related to the department’s general activities or specific Client Services tasks as requested by management. What you’ll bring to the team · Education: Student, Bachelor’s degree or completion of high school with an Economic profile; · Proficiency in MS Office; · Language Proficiency: Fluent in English (spoken and written); · Competencies: Excellent client oriented attitude and client service skills (Patience; Attentiveness; Clear Communication Skills; Ability to Use "Positive Language"), strong communication skills (oral and written), flexible, accurate, result-orientated team player with a positive drive, comfortable in a fast-changing environment, willing to learn every day in a continuously moving global environment with high expectations of service, ability to build and maintain effective collaborative relationships, stress-resistant and able to exude calmness, for example, when incidents occur, and good organizational skills. If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).   We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Customer Loyalty Intern with English @ING Hubs Romania.

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