Position Summary The Medical Assistant supports daily operations within a medical practice by providing direct patient care, clinical assistance, and administrative support to physicians, nurses, and patients. Responsibilities include preparing patients for examinations, obtaining vital signs, maintaining medical records, coordinating appointments, assisting with procedures, and ensuring efficient office operations. Key Responsibilities Greet patients, respond to inquiries, and provide excellent customer service. Obtain and document vital signs, medical histories, and medication information. Prepare examination rooms, assist physicians during patient visits, and support clinical procedures. Coordinate patient scheduling, referrals, diagnostic reports, and medical records. Handle telephone inquiries and triage calls under appropriate clinical supervision. Assist with laboratory specimen collection, electronic prescriptions, and patient education. Maintain accurate patient documentation and ensure confidentiality. Monitor medical supplies, maintain equipment, and ensure a clean, organized work environment. Assist with prior authorizations, transportation arrangements, and other administrative processes. Respond appropriately to emergencies and collaborate with healthcare professionals to ensure safe, efficient patient care. Minimum Qualifications Education: High school diploma or GED required. Training: Medical Assistant training and certification or equivalent. Experience: One year of medical practice experience or equivalent preferred. Previous Medical Assistant experience and familiarity with medical office operations preferred. Experience with medical billing, scheduling, and electronic information systems preferred. Knowledge of medical terminology. Strong communication, customer service, critical thinking, and organizational skills. Ability to multitask and work independently in a fast-paced healthcare environment. Bilingual skills highly desired. BLS certification required. Core Competencies Compassionate, patient-centered care. Strong teamwork and collaboration. Professionalism, accountability, and attention to detail. Adaptability and effective time management. Commitment to patient safety, confidentiality, and continuous learning. Pay Range: $18.53-$27.02 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721 Work Type: M-F, alternating start times 745-9 Work Shift: Day Driving Required: No Union: 1199 Seiu United Healthcare Workers East As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission

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