Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Responsibilities Deliver high-quality customer service to branch visitors and distribution channel clients. Address customer inquiries, resolve complaints, and process banking transactions accurately and efficiently. Identify customer needs and recommend appropriate banking products and financial solutions. Adhere to regulatory guidelines, compliance standards, and internal bank procedures. Collaborate with cross-functional teams to ensure seamless service delivery. Support daily branch operations, administrative duties, and digital adoption initiatives. Requirements Degree or Diploma in Business, Finance, or a related discipline. Prior experience in a customer-facing role, preferably within the financial services industry. Strong interpersonal and communication skills with a customer-centric mindset. Ability to adapt to a dynamic, fast-paced environment. Strong problem-solving abilities and attention to detail. Proficiency in digital platforms and standard office applications. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Sundarapandiyam Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Officer, Customer Service Officer, Consumer Banking Group.

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