Primary City/State: Sun City West, Arizona Department Name: Clinical Care Operations Work Shift: Night Job Category: Administrative Services Great careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™. Apply today to build your career! Clinical Care Operations (CCO) is the hub of patient management for the facility, including: unit staffing, bed assignment, house supervision, emergency preparedness (code events and internal disasters), patient transports, dispatch, and data analysis. Several employee groups report to this department, including clinical positions such as RN House Senior Managers, SWAT Nurses, and the Resource Team (RNs, Nursing Assistants, Patient Care Assistants, Unit Coordinators, and Behavioral Health Technicians), plus non-clinical roles such as Office Supervisors, Transport Supervisors, Dispatchers, Placement Liaisons, and Information Specialists. As a Staffing Coordinator, you will play a vital role in coordinating staff coverage throughout the assigned hospital to ensure a high level of patient care. In addition, you will provide administrative support for the entire Clinical Care Operations department. The ideal candidate will thrive in a fast-paced, ever-changing environment, managing multiple tasks, and working within a variety of software programs. This is a part-time (27 hour) position working three 9-hour shifts, 2:00am - 11:30pm. Weekend rotations and holidays are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18% night shift differential when applicable. Banner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 391 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, outpatient diagnostic services, and adult behavioral services. POSITION SUMMARY This position is responsible for facility-wide patient and/or staff placement operations. This position is the primary source of staffing information for the individual units. The incumbent assists leadership with fiscal responsibility by placing the most cost-effective staff on the floors and ensuring that floors are not over or understaffed for every shift. CORE FUNCTIONS 1. Initiates facility-wide staff placement operations. Coordinates staffing on all/most units within the facility. Adheres to staffing policies and guidelines and maintains fiscal responsibility. 2. Coordinates staffing functions for the nursing department including RN’s, LPN’s, CNA’s, Tech’s and clerical support. Developing computerized work schedules; anticipates needs on a weekly basis and schedules extra staff as needed. Adjusts shift-to-shift staffing based on census. Utilizes established staffing guidelines to assure the most cost-effective, quality staffing is used. 3. Performs office management and clerical services for department(s) as requested. his includes, but is not limited to, entering, maintaining, and archiving data using multiple software platforms, as well as answering calls, providing information and screening telephone calls. 4. Addresses continual demand for staffing requirements while functioning as liaison for external and internal customers. 5. Demonstrates excellence in organization, communication, and human relations skills. 6. Prioritizes and organizes own work. Uses discretion to modify work practices to achieve results or improve efficiency, while using established policies and general instructions and procedures to resolve a variety of problems. Chooses best alternative from group of known possibilities. 7. Identifies, resolves, and communicates real and potential problems and information to appropriate nursing leadership. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. The position also requires skills and abilities typically gained with 1 year of experience in a healthcare office setting, previous experience in patient services or admitting would be very helpful. Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills. Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects. Must be proficient with commonly used office software and equipment. PREFERRED QUALIFICATIONS Associate' Degree preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Banner Health supports a drug-free work environment. Privacy Policy As of Sept. 9, 2026, Apple Sign-In will no longer be supported on our career site due to technical issues. If you’ve used Apple “Hide My Email”: Please create a new account using your personal email address or use a Google or LinkedIn account. If you have active application, please contact [email protected] for assistance merging your profiles so no history is lost. If you’ve used Apple and shared your email: To regain access, select ‘Sign in with email’ and use the ‘Forgot Your Password?’ feature – enter your Apple email and the follow the reset steps to access your account. You can also sign in with Google or LinkedIn using the same email. Your account and application history are fully intact. Need help? Contact the Banner Health Talent Acquisition team at [email protected]. This website contains the current Banner Health job openings. Applications submitted on this site will be securely submitted for consideration. Applying via our careers website is the only way to obtain employment with Banner Health. We will never ask you for personal or banking information, or for equipment to be purchased or sent to us as part of the hiring process. Job seekers should only respond to communication from Banner’s email domain, @bannerhealth.com. For questions or to report a scam visit our contact page.

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