Job TitleDisability Support Services Coordinator Agency Texas A&M University - San Antonio Department Student Engagement Proposed Minimum SalaryCommensurate Job LocationSan Antonio, Texas Job TypeStaff Job Description The DSS Retention Specialist II will support DSS students through coordination of initial contact and registration for Disability Support Services, along with ongoing provision of academic accommodations, engagement, and retention efforts. The RS II will also provide complex administrative support work for the DSS office and staff. This position reports to the Director of Disability Support Services. Responsibilities Coordinates administrative support functions. Assists in the coordination of daily workflow and the resolution of complex, highly sensitive matters. Maintains confidentiality and security of information and files in accordance with FERPA. Assists students through coordination of initial contact and registration for services. Support continued engagement and retention through coordination of contact campaigns throughout the semester. Coordinates programming, outreach, projects, meetings, trainings and other special events. Monitors the departmental email to ensure timely response and resolution. Schedules appointments and maintains departmental calendar. Communicates effectively and collaborates with faculty, staff, and students. Assists Exam Coordinator with scheduling, preparing exam materials and equipment, proctoring, and exam return. Assists in maintaining a well-organized reception area and exam center. Support Assistive Technology staff with materials check-in/check-out and creation of alternative formats. Maintains a variety of fiscal and administrative records: uses FAMIS/CANOPY to maintain and reconcile DSS accounts monthly, or as needed. Purchases office supplies, equipment, etc. for the department in accordance with purchasing policies and budgetary restrictions. Performs word processing, desktop publishing, presentation, and data management activities, and assist staff with the use of these applications. Compose correspondence and reports. Create and maintain spreadsheets and databases Works independently with general supervision. Completes tasks in a timely manner; must have the ability to prioritize work to meet deadlines and handle periods of increased workload demands. Demonstrates a model student service attitude in all interactions with students by providing cordial, caring, thorough, proactive, and encouraging assistance and direction. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Required Education and Experience: Bachelor's degree. One (1) year of related experience in student affairs work. Preferred Education and Experience Experience in Higher Education. Experience in a medical, mental health, or educational office setting. Experience working with adults with disabilities. Knowledge, Skills & Abilities: Knowledge of word processing, spreadsheet, database applications. Ability to multitask and work cooperatively with others. Interpersonal and communication skills. Planning and organization skills. Ability be able to complete all tasks in a timely manner. Ability to prioritize work to meet deadlines and handle periods of increased workload demands. Application Instructions: Please make sure to provide the following documents: Application Cover Letter to include two professional references Resume For detailed instructions on how to apply for any position on our website, please use the following link: http://www.tamusa.edu/humanresources/job-opportunities/index.html Summary of Employee Benefits: https://www.tamusa.edu/humanresources/documents/summary-of-employees-benefits.pdf Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058. In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of twelve universities, eight state agencies, a comprehensive health science center, Texas A&M-Fort Worth and Texas A&M-RELLIS. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each employee. Each member institution provides equal opportunity and access to all students, employees and prospective employees. External Applicants - Applicants not currently employed by a Texas A&M System member may Search Postings and apply for positions within one or more A&M System members by selecting the job posting. Internal Applicants - This site lists job postings throughout The Texas A&M University System. It is intended for applicants not currently employed by a member of the system. Current employees should apply for jobs on the Internal Career site. The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.

Disability Support Services Coordinator.

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