The Senior Manager, Data Solutions, leads and supports the delivery of data-focused implementation projects and ongoing managed services in support of pharmaceutical commercial operations. This includes project management and business analysis for IntegriChain’s data solutions across patient and channel data aggregation domains, commercial data warehouse (CDW) and master data management (MDM) implementations, and analytics and reporting solutions.
This role is central to ensuring successful project execution, client satisfaction, and operational excellence across data solutions delivery. A successful program/project is measured by a delighted client, seamless execution, and continued improvement to efficiency.
Key Responsibilities:
- Lead and manage cross-functional project teams across the full lifecycle of data solutions implementations, from discovery through go-live and transition to managed services.
- Serve as the primary point of contact for commercial data providers and pharma manufacturer stakeholders, ensuring alignment of data needs and compliance requirements, including HIPAA and BAA considerations.
- Analyze business and data requirements and translate them into detailed project plans, functional documentation, and actionable implementation steps.
- At times, document business and technical requirements including documentation of workflows, maps, models, data specifications, visualization requirements, etc.
- Oversee delivery of solutions for:
- Channel and patient data aggregation (standard and custom feeds)
- Commercial Data Warehouse (CDW) and Master Data Management (MDM) implementations
- Data quality validation, harmonization, and transformation workflows
- Analytics platforms, dashboards, and reporting tools
- Partner with internal data engineering, product, and client delivery teams to define and prioritize solution requirements and enhancements.
- Provide project oversight across managed services, ensuring quality, consistency, and continuous improvement in recurring data operations.
- Lead stakeholder meetings and status updates, facilitate issue resolution, and escalate risks as needed to maintain project momentum and customer satisfaction.
- Support pre-sales and client scoping efforts by defining implementation approaches, timelines, and resource needs for proposed data solutions.
- Leverage deep industry experience and understanding of pharmaceutical data standards to guide solution design and client recommendations.
- Develop and grow a high-performing implementation team through recruitment, regular 1:1s, structured coaching, real-time feedback, and career development aligned to business priorities.
- Manage team priorities, capacity, and day-to-day workload distribution across concurrent implementations to consistently meet or exceed business goals.
- 8+ years of experience in life sciences data management, technology implementation, or analytics roles, with at least 3+ years in a project leadership capacity
- Strong understanding of commercial pharmaceutical data flows, including patient services, specialty pharmacy, distribution, and third-party data sources
- Hands-on experience managing the implementation of CDW, MDM, and data analytics platforms
- Proven ability to elicit, document, and validate business and data requirements
- Familiarity with HIPAA, BAA requirements, and patient-level data governance best practices
- Strong client-facing presence and ability to communicate technical concepts to business stakeholders
- Expertise in project management methodologies and tools (e.g., Smartsheet, Jira, PowerBI)
- Proven people management experience, including coaching, feedback, and career development
- Bachelor's degree in a relevant field; advanced degree a plus
- PMP, CBAP, or related certification preferred
Additional Requirements:
- Travel required: 15% or as required by customers
What does IntegriChain have to offer?
- Mission driven: Work with the purpose of helping to improve patients' lives!
- Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more!
- Robust Learning & Development opportunities including over 700+ development courses free to all employees
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IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.