- Clean and maintain the loading bay, waste management room, hotel driveway, staff locker rooms, staff washrooms, toilets, service areas, lift landings, and back-of-house corridors.
- Vacuum, mop, sweep, polish, wipe walls, remove rubbish, and replenish guest and staff amenities as required.
- Carry out scheduled and assigned cleaning tasks to ensure the highest standards of cleanliness, hygiene, and presentation throughout the property.
- Use, maintain, and clean all housekeeping equipment correctly, reporting any defects or maintenance issues promptly.
- Ensure storerooms, equipment, and trolleys are clean, organised, and maintained in good working order.
- Assist with stocktakes and promote the efficient and economical use of chemicals, linen, and other housekeeping supplies.
- Follow all health, safety, and security procedures, including the safe handling and storage of cleaning chemicals and safeguarding hotel keys and restricted access areas.
- Handle lost property in accordance with hotel policies and brand standards.
- Assist guests with requests and provide service in line with hotel standards, referring matters outside your authority to the appropriate supervisor.
- Support the Housekeeping team with deliveries of linen, chemicals, laundry, supplies, furniture movements, rollaway beds, cots, and other manual handling tasks as required.
- Ensure corridors and service areas remain clear of trays, linen trolleys, cages, and other obstructions.
- Work collaboratively with all departments and undertake any other reasonable duties as directed by the Supervisor or Hotel Management.
- Previous housekeeping, cleaning, or public area cleaning experience preferred.
- Excellent communication and organisational skills, with good problem-solving abilities
- Physical fitness to stand, lift, push and pull for extended periods
- Attention to detail and commitment to maintaining high cleanliness standards
- Flexibility to work varying shifts, including weekends and holidays
- Knowledge of proper cleaning techniques and safe handling of chemicals
- Proficiency in English; additional languages beneficial
- Ability to work efficiently in a fast-paced environment, managing multiple tasks
- Positive attitude and adaptability to challenging situations
- Learn your Way - Access to Hero so you can Earn while you Learn!
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- After 12 months of service retrieve 1-night complimentary stay including breakfast!
- Complimentary meals on shift
- Accor's Parental Leave Scheme - up to 12 weeks of paid leave for primary carers and up to 2 weeks for secondary carers
- Wellbeing initiatives
- Access to our Employee Assistance Program