Position Description Act as the primary Jakarta contact for central/regional TechOps teams; Perform hands-on checks for servers, network equipment, cabling, power, racks and other local infrastructure; Supporting/supervise IT project – local regulatory (IDX, OJK, others) and Regional IT project; and Maintain appropriate cybersecurity and technology risk controls. Key Area of Responsibilities IT Operations & Service Delivery Manage day-to-day IT operations for the Indonesia office. Ensure availability and reliability of critical IT services. Coordinate daily/morning system and infrastructure health checks. Manage incidents, problems, service requests and operational escalations. Trading & Business Application Support Provide operational support for Indonesia trading and securities-processing applications. Monitor availability of local business-critical applications. Troubleshoot production application issues. Coordinate incidents with application owners, TechOps and vendors. Infrastructure, Network & Data Centre Support – Manage and support local technology infrastructure including: Physical and virtual servers; networks, switches and routers; WAN/MAN connectivity;, exchange connectivity; and communication lines; and data-center infrastructure; Cybersecurity Operations Support implementation of CLSA security policies and operational controls in Indonesia. Monitor security vulnerabilities affecting local systems. Support Vulnerability Assessment and Penetration Testing activities. IT Governance, Risk & Compliance Support Assist the Senior IT Manager in maintaining compliance with CLSA policies and Indonesian regulatory requirements. Maintain local IT procedures and control documentation. Collect evidence for internal/external IT audits. Support IDX/OJK-related technology assessments. Maintain accurate hardware and software inventories. Project Implementation Support or manage projects assigned by the Senior IT Manager, including: Infrastructure refreshes; server/network upgrades; Regulatory technology changes; and Regional/global CLSA technology initiatives. Requirements At least Bachelor's Degree or above in Information Technology or related discipline. Minimum 7 years of experience in Knowledge of IT platforms and system support in relevant areas across mobile and workspace, Windows desktop, network connectivity, voice technologies and datacentre management is desirable. A strong end user focus and can-do attitude. Great communication and strong interpersonal skills The flexibility to deal with conflicting and ever-changing priorities. Proven ability to work under pressure. Experience in providing face to face and remote Support for internal/external applications. Good command of written and spoken English due to need to liaise with various stakeholders. Analytically minded, logical problem solver who is able to think outside the square. Able to work autonomously as well as part of a small team. Open to be on Standby after office hours for Datacenter issues. Stay informed on CITIC Securities International Job Opportunities Not the right fit? You can create a job alert to receive our latest job openings that meet your interest. CITIC Securities International is a wholly owned subsidiary of CITIC Securities and its overseas business platform. Our award-winning research, extensive footprint in Asia, direct links to China and highly experienced finance professionals set us apart within the industry. As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC Securities International is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China. CITIC Securities International operates from 13 countries across Asia, Australia, Europe and the Americas. We offer comprehensives financial solutions to a large and diverse client base that includes global institutional investors, corporations, governments and high-net-worth individuals.

Sr. IT Analyst, Indonesia, Information Technology.

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