Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement. Corporate Accounts Payable (CAP) is a global operations function that supports 42 countries. We are an integrated team with plenty of opportunity to learn and grow as our functional teams include: Payee Operations & Invoicing, Global Employee Expense Reimbursement, Global Service Center & Card Administration, AP Research & Accounting , Indirect Tax (Business Personal Property, US Sales & Use tax and Withholding taxes), and Project Initatives teams. This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement. Responsibilities: Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents Serves as a subject matter expert by building deep knowledge of how data is organized across the company and internal to the CAP organization Monitors data lineage capability and tooling in partnership with technology partners to ensure accurate, complete and timely data lineage for CAP Oversees and maintains CAP data catalogs, ensuring accuracy and completeness through ongoing review and challenge Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise Manages projects and direct activities of a team related to special initiatives Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives Builds relationships with business partners across various Lines of Business Manages and defines responsibilities and accountabilities for key program and projects Required Qualifications: Excellent verbal and written communication skills, including presentation skills Attention to detail Analytical & Research Skills Process improvement Critical thinking Proficient with Microsoft Office applications Time management abilities Must be able to multitask and work well within a team setting Desired Qualifications: Demonstrated experience using data to identify process inefficiencies, bottlenecks, exceptions, control gaps, and automation opportunities. Strong analytical skills with the ability to evaluate large datasets and translate findings into actionable business improvements. Experience developing KPIs, performance metrics, operational dashboards, and executive reporting. Ability to perform root cause analysis on invoice, payment, supplier, and process-related issues. Advanced proficiency with Excel, Tableau, Alteryx, SQL, or similar analytics tools. Experience with ERP platforms such as Oracle Cloud and SAP Knowledge of AP automation solutions, workflow tools, OCR technologies, AI-enabled invoice processing, and straight-through processing concepts. Understanding data quality management, data governance, and master data controls. Ability to redesign processes to reduce manual effort, improve cycle times, increase data quality, and enhance control effectiveness. Ability to translate complex data insights into business-focused recommendations for leadership. Strong stakeholder management skills with experience collaborating across AP, Tax, Treasury, Technology, Accounting, Procurement, and Operations teams. Skills: Critical Thinking Decision Making Problem Solving Risk Management Adaptability Attention to Detail Collaboration Issue Management Analytical Thinking Oral Communications Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - RI - Riverside - 3400 Pawtucket Ave - East Providence Call Center (RI1530) Pay and benefits information Pay range $76,000.00 - $105,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice

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