International Admissions Officer
Location: Auckland CBD
Full-time | Fixed-Term | Hybrid
About the role:
We are looking for a detail-oriented and service-driven Admissions Officer to join our team. In this role, you will manage the end-to-end admissions process, assess student eligibility, and ensure a smooth enrolment experience across UP Education providers.
In this pivotal role, you will facilitate and manage the admission process and determine student applicants' admissibility to the UP Education providers while working towards our 24-hour turnaround target. You will promote a team culture of continuous self-assessment and student centricity, always seeking improvement to work effectively and improve students’ and agents’ experience.
If you’re organised, responsive, and passionate about education, we’d love to hear from you.
Key Responsibilities include:
Regulatory & Compliance
- Maintain up-to-date awareness of external regulatory mandates from NZQA, TEC, MOE and INZ relating to entry prerequisites and apply this to daily operations.
- Ensuring compliance with relevant regulations governing admissions and the maintenance of enrolment data
Daily Operations
- Application Processing and assessment; Documentation; Data Management
- Communication with agents, applicants, the Sales Team & Academic Team
- Counseling - provide guidance to applicants on programmes available through UP Education providers
- Continuous Improvement: Staying updated on best practices in admissions and working to improve the admission process for efficiency and fairness
- Reporting: Generating reports and data analysis related to admissions trends and outcomes for institutional planning and decision-making.
About You:
- Experience in Admissions in a fast-paced higher education setting (highly preferred)
- Strong understanding of policies of NZQA, TEC, MOE, and INZ
- Excellent analytical, decision-making and problem-solving skills
- Excellent communication and strong ability to build and maintain relationships with key internal and external stakeholders
- Advanced computer literacy and a demonstrated understanding of software, database and internet applications (preferably a CRM or student management system)
Why work with us
- Flexible working with a hybrid work arrangement balancing between home and our office based in central Auckland.
- Supportive team environment with ongoing commitment to professional development and career progression.
- Fantastic opportunity to be part of an energising team and a growing company
To Apply:
To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role. Suitable candidates will be contacted as applications are received.
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.