TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. POSITION OVERVIEW The Strategic Account Manager (SAM) with [KSA] will focus on proactively selling TrendAI products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators. PRIMARY RESPONSIBILITIES Act as the account lead for assigned accounts based on the Client Value Proposition Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives Provide back up and support to client teams where required Recognized as the go-to person internally on the own client portfolio Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics Pro-actively engage and drive opportunities with respective enterprise customers Develop and manage a reliable forecast and ensure disciplined use of TrendAI sales forecasting, account plans and customer relationship tools Maintain sound knowledge of the industry, trends and the competitive posture of TrendAI and other industry leaders regarding software product offerings and support services SECONDARY RESPONSIBILITIES Participate in industry conferences, trade shows and seminars, as required Participate in the planning and execution of programs designed to promote TrendAI’s activities Document and regularly maintain all relevant information in Salesforce EXPERIENCE 5+ years’ experience in Account Management in Information Technology / Security solutions companies Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors Ability to effectively engage at the C level Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market Strong knowledge of Virtualization and cloud-based solutions preferred Pattern of quantifiable success in large account management and selling strategies Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred. #LI-Onsite #LI-NA1 We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us. Don't see the dream job you are looking for? Drop off your contact information and resume. We will reach out to you if we find the perfect fit! TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data. We embrace change, empower our people, and foster innovation in an increasingly connected world. Our diverse, multicultural workforce is at the heart of our global success. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. Explore working at TrendAI™ AI Fearlessly.

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9 Nov, 2026

Trendmicro

Customer Success Technical Advisor

Sales & Marketing

Tokyo, Japan

Salary not listed

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