At Winbro, we are at the heart of the green hydrogen revolution enabling production of next generation fuel cells with our ultra fast laser drilling and welding technologies. Our technology is capable of producing highly complex micro parts to micron level accuracies, creating a revolution in personalised drug delivery and medical care. Our equipment can produce highly complex semiconductor parts, enabling next level efficiencies in electronics manufacturing.
JOIN US as our Commercial Lead, based at our Rock Hill manufacturing facility, and we can offer you an opportunity to work in a high-tech, specialist company working with some of the best global names in aerospace, medical, semiconductor and clean energy.
The Commercial Lead is responsible for driving commercial strategy, leading internal sales operations, and teams to achieve business objectives whilst maintaining strong stakeholder relationships. In this hands-on position, the Commercial Lead will also complete Systems quoting, estimating and commercial support.
This position will support and uphold the CORE values with a “Customer First” mindset:
CORE
• C – Customer Centric
• O – Operational Excellence
• R – Responsiveness
• E – Efficiency / Excellence
Role and responsibilities:
Sales Operations
• Drive sales in non-Key Accounts to meet established goals.
• Prepare estimates, quotations and technical documentation to Business Development Managers.
• Support Agents and Distributors with information as required to support their enquiries / accounts.
• Provide cycle time analysis and internal build (labour and materials) costings based upon previous close job reports, new estimations.
• Create and manage export license applications.
• Validate QAD, Quotes, Specifications and Technical documentation to support quote approvals / quote acknowledgements, contract reviews and project launch.
Market Analysis
• Maintain an understanding of relevant markets, industry trends, and competitive landscapes to inform commercial strategies.
• Support sales pipeline and forecasting data.
• Prepare brochures and marketing data as required.
Leading Team
• Oversight of Internal Sales and D365 teams, provide guidance and clarity related to department goals.
• Provide guidance, training, and performance feedback to employees, fostering a collaborative and high-performing environment providing the best-in-class customer experience.
Stakeholder Engagement
• Build and maintain trusted relationships with internal teams and clients, suppliers, and government or regulatory bodies, ensuring early engagement in the commercial cycles.
Operational Coordination
• Collaborate with finance, procurement, audit, and other departments to optimize operational effectiveness and ensure alignment with business objectives.
• Participate in team meetings, training, and continuous improvement initiatives.
Requirements
Skills & experience:
• 5+ years’ previous experience leading an internal sales team in a manufacturing environment. This must include previous exposure to handling complex domestic and international customer enquiries and support.
• Preparing costs through to value proposition analysis.
• Technical experience to be able to read / interpret technical specifications, drawings and customer requirements.
• Working with International Export (knowledge of Incoterms, Commercial terms, Export Licensing etc.)
• Experience in dealing with Agents and Distributors
• Proven record of supporting sales within large OEMs across a multi-region approach, from tendering through to prove out stages and production.
Qualifications:
• Bachelor’s degree in business administration, marketing, operations, engineering, or a related field, or equivalent combination of related education and experience.
Other Requirements:
• Must possess a valid driver's license along with U.S. Citizenship or existing Green Card Holder due to our customer facilities access requirements.
• Ability to travel as needed to support customers both within the US and internationally.
Physical Demands:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this role. The position requires frequent use of a computer and communication devices, ability to remain stationary for extended periods, occasional standing and walking, and the ability to travel as business needs require. Occasional lifting up to 25 pounds. Reasonable accommodations may be provided to qualified individuals with disabilities. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits
Pay: Salaried position - competitive.
Benefits: CIGNA medical health plan options, low employee cost-share per month, and Winbro contributes to family plans. Dental, vision, company paid short- and long-term disability, company paid life insurance, additionally, voluntary buy-up life insurance, accidental, critical illness, and hospital ancillary programs.
Retirement Plan: 401k with match.
Paid vacation, PTO, and paid holidays.
Benefits are effective 1st of the month following 30 days of employment
Winbro is an Equal Opportunity Employer prohibiting discrimination based on protected characteristics like race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or age.