The Senior Executive Assistant is a trusted member of the Executive Office who enables the Chief Operating Officer for Keck Medicine of USC and Chief Executive Officer for Keck Medical Center to lead effectively across a complex academic health enterprise. Working in close partnership with the Chief of Staff, this role manages and executes the flow of time, information, decisions, and relationships surrounding the executive office. The Senior Executive Assistant anticipates needs, exercises sound judgment on behalf of executive leadership, and ensures that priorities move from discussion to disciplined follow-through. Additionally, this position operates with a high degree of independence, discretion, and institutional awareness and serves as a primary point of coordination among health system and medical center leaders, medical staff and faculty leadership, university partners, board and committee participants, community and external stakeholders, and other executive offices. Essential Duties Executive partnership and priority management: Serve as the principal partner to the COO and CEO and provide high-level support to the Chief of Staff, aligning daily activity with enterprise priorities and commitments. Manage a highly complex, dynamic executive calendar as a strategic resource; assess urgency, purpose, participants, preparation needs, travel time, and downstream consequences when accepting, sequencing, or redirecting requests. Anticipate conflicts and emerging needs, recommend solutions, and independently resolve routine issues while escalating matters that require executive or Chief of Staff judgment. Protect executive focus and access while maintaining a responsive, service-oriented experience for internal and external stakeholders. Maintain continuity during rapidly changing operational circumstances, including time-sensitive clinical, regulatory, workforce, or reputational matters. Executive communications and decision support: Review, triage, and track incoming requests and correspondence; identify required action, gather context, route appropriately, and ensure timely closure. Prepare leaders for meetings by project managing and confirming objectives, participants, background materials, decisions required, and outstanding commitments. Capture decisions, commitments, and action items from executive meetings; maintain reliable follow-up systems and prompt accountable owners without requiring routine direction. Handle confidential and sensitive information involving strategy, operations, personnel, medical staff, legal matters, compliance, quality, patient matters, and governance with exceptional discretion. Executive office operations and governance support: Coordinate executive leadership meetings, operating reviews, including schedules, agendas, materials, logistics, minutes when assigned, and follow-through. Establish and continuously improve executive-office workflows, protocols, records, and information-management practices to increase reliability, responsiveness, and efficiency. Coordinate complex travel, itineraries, security or protocol needs when applicable, and expense reconciliation in accordance with organizational policy. Partner with the Chief of Staff to maintain an integrated cadence of executive priorities, recurring meetings, key milestones, and institutional events. Use sound judgment to represent the Executive Office in routine interactions and to communicate decisions or direction within delegated authority. Enterprise relationships and coordination: Coordinate / partner closely with executive assistants and administrative leaders across the enterprise to align calendars, leadership forums, protocols, and coverage; serve as a resource and model for executive-support practices. Undertake special projects for the COO and CEO or Chief of Staff that require research, coordination, discretion, and disciplined execution. Must be able to uphold the following core capabilities: Executive Judgment: Understands organizational context, weighs competing priorities and interests, and makes sound decisions within delegated authority. Anticipation: Proactively identifies needs, risks, dependencies, and preparation requirements before they become urgent. Enterprise Perspective: Connects work across clinical, operational, academic, and administrative functions to support organizational objectives. Influence Without Authority: Secures information, action, and alignment through credibility, diplomacy, collaboration, and follow-through. Composure and Adaptability: Maintains professionalism, accuracy, and discretion while navigating interruptions, ambiguity, and shifting priorities. Operational Rigor: Establishes reliable processes, tracks commitments, closes communication loops, and consistently delivers high-quality work. Relationship Stewardship: Builds trust with executive leaders and diverse stakeholders while appropriately managing access, communications, and sensitive matters. Digital Fluency: Leverages technology and collaboration tools to enhance executive office efficiency, information accessibility, and workflow transparency. Other duties as assigned. Qualifications Req Bachelor’s Degree Req 7 years Progressively responsible executive administrative or executive-office experience, including at least three years directly supporting a C-suite officer, president, chief executive, or comparably senior executive in a large, complex organization. Req Experience working in a hospital, health system, academic medical center, or closely integrated healthcare delivery organization. Req Substantial prior experience in a hospital or health system and a record of successfully supporting C-suite or comparably senior executives. Pref Experience supporting a health system COO, hospital or medical center CEO, president, chief of staff, or multiple interdependent C-suite leaders. Pref Experience in an academic health system or academic medical center, including familiarity with the relationships among healthcare delivery, medical staff and faculty leadership, education, research, and university administration. Pref Experience supporting boards, governing bodies, executive committees, medical staff leadership groups, or enterprise operating reviews. Req Demonstrated ability to work effectively in an executive and healthcare environment, maintain strict confidentiality, and collaborate with senior leaders while exercising sound judgment and professionalism in handling sensitive information. Req Demonstrated success managing complex executive calendars, sensitive communications, high-level meetings, travel, and competing priorities with minimal supervision. Req Advanced proficiency with Microsoft 365, including Outlook, Word, PowerPoint, Excel, Teams, and collaborative document platforms; ability to learn enterprise systems quickly. Req Exceptional written and verbal communication skills, professional presence, attention to detail, and judgment in interactions with senior and high-profile stakeholders. Req Ability to maintain strict confidentiality, recognize sensitive or high-risk matters, and act with integrity and discretion. Req Ability to work on site and provide schedule flexibility for early-morning, evening, or urgent executive needs as business demands require. Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The annual base salary range for this position is $99,507.00 - $147,000.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$156812.htmld USC is a leading private research university located in the heart of downtown Los Angeles – a global center for arts, technology and international business. As the largest private employer in the city – responsible for more than $5 billion annually in economic activity in the region – we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work. Application help If you need assistance during the application process, see our application help. (If you already work for USC, see Your USC career.) At any point you may also contact our HR Service Center for help at (213) 821-8100 or [email protected]. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

Sr Executive Assistant to KMUSC COO & KMC CEO - Administration - 8 Hour Full Time Days (Exempt) (Non-Union).

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