About the role
We are running a high-profile program of work inside one of the region's largest and most matrixed organizations. This role sits within our vendor governance function and is its risk backbone protecting delivery outcomes through governance, contract management and vendor performance oversight. We are looking for a manager to add firepower underneath an experienced risk Lead, who provides day-to-day line management and escalation support.
This is a role for someone who instinctively asks “is that obligation being met?” and can prove the answer with evidence. It is more risk-focused than a pure commercial role: contracts, controls and assurance rather than invoices and forecasts.
Start date – Immediate
6 – 12 month program of work
What you'll own
You will protect delivery outcomes across the program through three connected workstreams:
• Delivery assurance
◦ Running the batch acceptance process and maintaining acceptance evidence; tracking deliverables end to end; coordinating reviewers; and keeping delivery documentation current in Confluence.
• Contract management
◦ CR management; tracking contract obligations and vendor compliance obligations; and running SLA reviews as services move into live operation.
• Third party risk management
◦ Vendor risk monitoring; delivery risk escalation; managing vendor disputes and escalations; and building out new governance processes as the program scales.
What we're looking for
• Contract management experience, obligations, change requests and SLAs, not just signature-ready paperwork
• Vendor governance and performance oversight in a delivery environment
• Risk management discipline, monitoring, escalation and dispute handling
• Strong stakeholder management, influencing across a highly matrixed organization without direct authority
• An audit and controls mindset: comfortable with evidence, acceptance criteria and compliance obligations
• The judgement to QA AI-driven analysis cross-checking contractual information manually after AI-led review (particularly important in this role given its risk focus)
Why join
You'll step into a well-supported team with a strong leader above you, genuine ownership of the program's governance and assurance framework, and a mandate to build new governance processes with visibility across one of the largest vendor estates in the business.