About the company
Our client is a technology company.
The role
Raydar is recruiting for this role on behalf of our client. Owns the rollout of a technical product into customer operations, from first pilot to full-scale deployment. The role combines customer problem-solving, change management and evidence-based value proof, working closely with the founding team and engineers.
What you'll do
- Lead the rollout of technical products at customer sites.
- Identify high-value problems in operations-heavy environments and guide the change needed to solve them.
- Prove value to customers with data and show measurable results.
- Turn early pilots into broader deployments across customer organizations.
- Travel to customer sites, roughly 25 to 50 percent of the time.
Requirements
What we're looking for
- Experience deploying, implementing or operating technical products in operations-heavy organizations.
- Background as a founder or early startup employee selling or rolling out products directly to customers.
- Proven history of driving customer uptake of a product and documenting concrete results, such as deployments going live, rising usage or altered workflows.
- Fluency with AI tools.
- Prior experience directing the roadmap of operations software that includes artificial intelligence functions.
Bonus points
- Ability to speak the language of field technicians, with a field or engineering background rather than desktop design.
- Experience at forward-deployment, AI or operations technology companies.
Benefits
Compensation and benefits
- Base salary: USD 190,000 to 270,000 per year
- Equity
Location and work model
- San Francisco, CA, United States
- On-site, 5 days in person
- Full-time