What You Can Expect: Shift Pattern: Monday to Friday, 06:00 - 14:00 (37.5 hours a week) Responsibilites: Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation Maintain accurate records for inbound, outbound, and returned goods Support shift managers and supervisors with daily operational reporting.· Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches Investigate and resolve stock discrepancies in line with agreed procedures Assist with cycle counts and full stock takes, including reporting variances Ensure data accuracy to meet customer and audit requirements Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses Provide timely and accurate information to customers in line with service level agreements (SLAs) Escalate issues or risks that may impact service or accuracy. Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities Ensure all despatch documentation is completed accurately and on time Support proof of delivery (POD) tracking and query resolution. Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations Support compliance with Health & Safety, and quality standards Always maintain audit-ready records. Accuracy of system data and documentation Timeliness of order and stock updates Stock variance and investigation closure Customer service responsiveness and quality Strong attention to detail and accuracy Good organisational and time management skills Ability to prioritise tasks in a fast-paced environment Confident communicator, both written and verbal Strong IT skills, including Microsoft Excel and warehouse systems Problem-solving mindset with a proactive approach What You Bring: Skills & Knowledge: Previous experience in a warehouse, logistics, or 3PL environment (preferred) Understanding of warehouse processes including goods-in, picking, packing, and despatch Experience using a Warehouse Management System (WMS) is highly desirable Familiarity with KPIs, SLAs, and customer-focused operations GCSEs (or equivalent) in English and Maths Additional qualifications in logistics, administration, or supply chain (desirable). Reliable and dependable Team player with a flexible attitude Calm under pressure Professional and customer focused. Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow. If you have technical problems with your applicant account or if you do wish to withdraw your data, please do not hesitate to contact us via [email protected]

Warehouse Administrator.

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