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AIAia logo

Aia

MY-Kuala Lumpur-Menara AIA, Malaysia

Intermediary Relationship Management, Specialist.

PEOPLE & OPS
Create connections that move people and business forward. At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities. Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia. About the Role Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives Roles And Responsibilities Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries Work with Segment Management to understand the value proposition of the ‘go-to-market’ delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals. Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints) Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any) Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports. Minimum Job Requirements Degree in any related fields of study Minimum 3 years working experience in relationship management and commercial client / corporate client facing role. Experience working with insurance partners, such as brokers, will be an advantage. Good problem solving, conflict resolution and decision-making skills Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment Good computer skills, preferably in Excel and PowerPoint Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. "Better" starts with people who reimagine what is possible and turn ideas into meaningful action. At AIA, you will contribute in your own way, help shape outcomes that matter and collaborate with colleagues across disciplines, teams, markets and levels. We will support you to broaden your perspective, strengthen your capabilities and grow your impact. Together, we challenge assumptions, learn from one another and find better ways forward. Bring your ambition, experience and ideas to AIA, and help shape what “better” looks like. View our AIA LinkedIn page Bring your difference to AIA
Pay
Not stated
Where
MY-Kuala Lumpur-Menara AIA, Malaysia
Work
Not stated
Type
Not stated
Posted
11 Nov, 2026
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