Primary City/State: Phoenix, Arizona Department Name: Support Ops Admin-Ref Lab Work Shift: Day Job Category: Lab We're seeking a dynamic, hands-on Laboratory Director to lead and grow our Genetics/Genomics and Flow Cytometry programs. This role will provide strategic and operational leadership, partnering with clinicians, pathologists, and organizational leaders to drive innovation, ensure quality and regulatory compliance, and advance patient care. We're looking for a collaborative, people-first leader with expertise in Genetics/Genomics, Flow Cytometry, or both, and a passion for developing teams and building exceptional laboratory services. If this is your background, we'd love to speak with you. Come do great work on behalf of better health! Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package. POSITION SUMMARY This position leads and manages multi-facility functions that contribute to the operational and financial success of assigned areas. The span of responsibility includes either direct management of or technical oversight for areas of responsibility for multiple system sites and is a liaison between system directors, managers, technical specialists, pathologists and other management personnel. CORE FUNCTIONS 1. Develops work goals and objectives for the assigned departments in accordance and alignment with company goals. Provides leadership, feedback, and motivation for staff achievement of departments’ goals. Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training and personnel evaluations. 2. Prepares, with input from staff, financial goals and standards for operations performance set by the company to support quality and customer service expectations. Develops related actions plans consistent with company’s strategy, goals and budget. 3. Responsible for ensuring quality standards and customer service expectations are met within all technical and operational areas of responsibility. Performs timely and accurate management analyses, as well as development and reporting of key indicators, in all departments. 4. Fosters a positive work environment through effective performance management, support of creative and innovative solutions to work situations, change management and promotion of teamwork utilizing Six Sigma/Lean processes. Works collaboratively with medical directors, pathologists and business partners. 5. Participates and may lead or facilitate task forces or councils to plan, implement and coordinate programs and/or activities for the the organization and participates as required in system laboratory planning activities. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING Exempt staff - Technical director, technical/administrative managers Non-exempt staff – technical employees MATRIX OR INDIRECT REPORTING 100 or more combined exempt technical manager and non-exempt office/clerical and technical employees. MINIMUM QUALIFICATIONS Must possess strong knowledge of business and/or healthcare as normally obtained through the completion of bachelor’s degree in business, healthcare administration or related field. Must have four (4) years leadership experience with direct reports and management level responsibility. Must qualify as a General or Technical Supervisor as defined under CLIA ’88. A high degree of technical and decision making skills are required as well as excellent employee relations and communications skills. Must possess analytical/strategic skills and ability to balance and manage multiple projects simultaneously and current knowledge of regulatory and accreditation requirements. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Make Great Friends and a Difference in Your Communities You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment. Privacy Policy As of Sept. 9, 2026, Apple Sign-In will no longer be supported on our career site due to technical issues. If you’ve used Apple “Hide My Email”: Please create a new account using your personal email address or use a Google or LinkedIn account. If you have active application, please contact [email protected] for assistance merging your profiles so no history is lost. If you’ve used Apple and shared your email: To regain access, select ‘Sign in with email’ and use the ‘Forgot Your Password?’ feature – enter your Apple email and the follow the reset steps to access your account. You can also sign in with Google or LinkedIn using the same email. Your account and application history are fully intact. Need help? Contact the Sonora Quest Laboratories/Laboratory Sciences of Arizona Recruitment team at [email protected].

Lab Director - Genetics/Genomics & Flow Cytometry.

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