Job Title: Business Sales Manager Job Description A dynamic leadership role responsible for driving sales performance, coaching high-performing teams, and delivering contracted business results across an assigned territory or geography. The Sales Manager oversees teams supporting strategic client accounts to drive revenue growth, customer success, and retention outcomes while building strong client partnerships and developing future sales talent. Combining commercial excellence with people leadership, this role is accountable for achieving revenue targets, strengthening customer relationships, driving adoption and retention motions, and ensuring the successful execution of sales and customer lifecycle strategies. Key Responsibilities 🎯 Drive Revenue & Business Growth Lead the team to achieve and exceed monthly, quarterly, and annual sales targets. Drive revenue generation, account growth, customer retention, and expansion opportunities. Manage pipeline health, conversion rates, forecasting, and sales velocity. Ensure opportunities are accurately qualified and progressed through the appropriate sales channels. 👥 Lead & Develop High-Performing Teams Build, motivate, and develop a team of 10+ sales professionals. Create a culture of accountability, collaboration, and continuous improvement. Conduct regular coaching sessions, call reviews, performance discussions, and development planning. Develop future leaders through succession planning and talent development initiatives. 🤝 Drive Customer Success & Retention Oversee customer success motions including onboarding, adoption, health checks, and Voice of Customer activities. Drive customer retention through renewals, contract extensions, upsell, and expansion initiatives. Partner with teams to identify risks, maximize customer value, and improve overall customer experience. Ensure customers achieve desired business outcomes and realize the value of products and services. 🚀 Talent Acquisition & Capability Building Partner with recruitment teams to attract and hire top-performing sales talent. Build and maintain strong talent pipelines to support future growth. Support onboarding and continuous learning programs to enhance sales capability and performance. 📊 Strategic Client & Stakeholder Management Build and maintain strong relationships with key client stakeholders. Act as a trusted partner to both internal leadership and external clients. Collaborate closely with Sales Directors and client leadership teams to align business objectives and performance expectations. Review business performance, risks, opportunities, and forecasts with senior management. What We're Looking For Experience ✅ 3+ years' experience in Technology, Digital, SaaS, Cloud, or B2B Sales ✅ 2+ years leading sales teams of 8+ employees ✅ Proven track record of delivering and exceeding commercial targets ✅ Experience coaching, developing, and retaining top-performing sales talent ✅ Strong stakeholder management and operational leadership experience Technical Skills Microsoft Office Suite (Excel, PowerPoint, Teams, Outlook) CRM platforms (Salesforce, Dynamics 365, HubSpot or similar) Sales reporting, forecasting, and pipeline analytics Strong business and commercial acumen Education & Languages Bachelor's Degree or equivalent professional experience Fluent English Fluency in the supported market language Success Measures ✔ Revenue and quota attainment ✔ Pipeline growth and conversion performance ✔ Forecast accuracy and CRM compliance ✔ Employee engagement and retention ✔ Internal talent progression and succession readiness ✔ Achievement of contracted client business outcomes Why Join Us? This role offers the opportunity to shape a high-performing sales organization, develop future leaders, and make a measurable impact on revenue growth within a fast-paced, technology-driven environment. You'll work closely with senior leadership, influence business strategy, and play a critical role in delivering exceptional results for our clients and customers. Location: BGR Sofia - Advance Business Center Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Business Sales Manager.

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