What you'll be doing:
Project Planning & Delivery:
Managing multiple B2B e-commerce implementation projects simultaneously, balancing priorities across SaaS and customized solutions.
Planning, coordinating, and monitoring project activities to ensure successful delivery within agreed timelines, budgets, and scope.
Identifying potential risks, dependencies, and challenges early, taking proactive steps to address them.
Managing project budgets, tracking costs, and forecasting resources to maintain project profitability.
Ensuring project changes are properly assessed, communicated, and documented to maintain alignment with agreed deliverables.
Collaborating with technical and cross-functional teams to coordinate activities, resolve challenges, and keep projects moving forward.
Customer & Stakeholder Management:
Acting as the main point of contact for customers throughout the project lifecycle, building strong relationships and maintaining clear communication.
Leading customer meetings, providing project updates, and guiding discussions around progress, challenges, and next steps.
Proactively managing customer expectations, including navigating challenging conversations around timelines, budgets, and scope.
Working closely with internal stakeholders, customers, and ERP partners to ensure alignment and successful project outcomes.
Maintaining accurate project documentation, status reports, and communications to provide transparency to all stakeholders.
What you'll bring:
At least 2 years of experience in project management, preferably within software delivery, SaaS, or technology-related environments.
Demonstrated experience working directly with external customers, confidently leading meetings, communicating progress, and managing expectations.
Strong organizational and prioritization skills, with the ability to coordinate multiple projects and stakeholders simultaneously.
Excellent verbal and written communication skills in English (B2 or higher), with the confidence to navigate spontaneous conversations and challenging customer situations.
Ability to work 3 days per week from office in Envigado.
A proactive, solution-oriented mindset with the ability to identify risks, take ownership, and adapt to changing priorities.
Good understanding of software development processes and the ability to collaborate effectively with technical teams.
Experience with project budgeting, forecasting, and scope management.
A bachelor's degree or equivalent experience.
Nice to have:
Experience managing software implementation projects or working with ERP-integrated solutions.
Familiarity with B2B e-commerce or SaaS platforms.
Project management certifications such as PRINCE2, CAPM, PMP, or equivalent.
Additional Information
This position follows a hybrid working model, with three days per week in our Medellín office. You'll collaborate with international colleagues and customers, so flexibility in working hours may occasionally be needed.
Job descriptions can be tough to interpret. Even if you don't tick every box, we'd still love to hear from you. Tell us why you believe you'd be a great match for this opportunity.
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