Why Ryan? Hybrid Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement Benefits Eligibility Effective Day One 401K with Employer Match Tuition Reimbursement After One Year of Service Fertility Assistance Program Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Senior Salesforce Developer is responsible for Salesforce development using Lightning, Apex, JavaScript, and other Force.com development tools. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle to create and modify the software. This position plays an important role in creating high level design artifacts and will deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. The role will be an IT contributor but also a resource for other teams across the organization. Duties and Responsibilities, aligned with Key Results: People Maintain a positive work atmosphere by behaving and communicating in a manner that encourages productive interactions with customers, co-workers and supervisors Work closely with various technology teams to help define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies Work closely with the architect and business stakeholders to understand requirements and provide efficient and innovative solutions Assist with Salesforce Administrator tasks, as needed, like maintaining users, profiles, perform data loads as required, sandbox refresh, data backup etc. Client Partner with other architects, vendors, partners, business and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps Troubleshoot and fix defects for planned releases and production issues Research and find opportunities to utilize SFDC best practices, guidelines to improve system productivity, scaling and monitoring Build Reports and Dashboards. Provide after hours on-call support as needed for critical outages. Value Design and implement technical solutions to satisfy functional and non-functional requirements while ensuring quality and timely delivery Create or Update documentation in support of development efforts. Documents may include detailed specifications, implementation guides, architecture diagrams or design documents. Participate in code reviews with peers and managers to ensure that each increment adheres to original vision as described in the user story and all standard resource libraries and architecture patterns as appropriate. Create prototypes in support of solution architecture activities Produce quality code for assigned development tasks Monitor and improve data quality Perform other duties as assigned Education and Experience: Bachelor’s degree in Computer Science or equivalent. In-depth understanding and working knowledge in Sales/Service/Community clouds. 10 to 15 years of overall experience in Software Development with 6 or more years of experience in Salesforce.com platform as a developer and administrator. Lightning, Apex Classes/Controllers, Apex Triggers development experience Development experience using Workflows, Process Builder, Flows & Validation rules. Web Services development or experience with the Salesforce API (REST, SOAP, Apex etc.) Experience in HTML, XML & JavaScript Knowledge of integrations, third-party integration tools and ETL with Salesforce Able to work independently and single resource projects Demonstrated success in implementing at least four full life cycle SFDC implementations. Strong coding experience in .NET / Java preferred Experience working in Agile/Scrum environment preferred Ability to work in a fast-paced and changing environment Additional Required Computer Skills and Experience: Experience with custom SDLC processes such as code versioning, packaging, test driven development (TDD), continuous integration, test automation, code analysis and code quality metrics Demonstrated ability to identify and evaluate applications available from 3rd parties on the Salesforce AppExchange. Ability to stay current on Salesforce releases, new features, product roadmaps. Ability to stay current on Salesforce integration tools and best practices Ability to foster new ideas and concepts Ability to provide technical leadership and help onboard additional resources, contractors as required. Certificates and Licenses: Platform App Builder, Platform Developer I, Administrator Supervisory Responsibilities: This position will have no direct reports. Work Environment: Standard indoor working environment. Occasional long periods of sitting while working at computer. Must be able to lift, carry, push or pull up to 30 lbs. Position requires regular interaction with employees at all levels of the Firm and interface with external vendors as necessary. Independent travel requirement: None. Equal Opportunity Employer Veterans/Disability Build More Than a Career. Create Your Future. Ryan is an award-winning global tax services and software provider and the only global-scale specialist in business tax. For 35 years, we’ve built our Firm around solving complex tax challenges and creating measurable value for our clients. That focus creates opportunity for our people, too. From day one, you’ll contribute to meaningful work, build deep expertise, take ownership, and make an impact for some of the world’s most respected organizations. Supported by our acclaimed myRyan work environment, you’ll have the freedom to innovate, grow professionally and personally, and perform at your best through a flexible work philosophy, commitment to work-life success, and comprehensive benefits. At Ryan, you’ll build expertise, make a meaningful impact, and create your future. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records. Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or [email protected] if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions. Click here to view the entire EEO poster and supplement. *Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*. Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.

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