GENERAL SUMMARY
Schedule: Full-Time, Monday-Friday
Location: Detroit, MI
Be the welcoming face and organizational heartbeat of our Clinic! As a Front Desk Clerk, you'll deliver exceptional customer service while managing the administrative operations that keep our clinic running smoothly. You'll be the first point of contact for patients and visitors, creating a warm, professional environment while handling critical clerical and administrative tasks that directly support patient care.
- Welcome patients and visitors with genuine warmth, expertly check them in and out, and gather all necessary documentation with accuracy and care.
- Verify and input demographic information, ensuring our patient records are complete and current.
- Navigate authorizations and precertifications with precision, process medical record release requests, and orchestrate appointment scheduling and confirmations that keep our clinic on track.
- Process charges for patient procedures and services daily with meticulous attention to detail, collect co-payments, and reconcile daily reports and deposits to ensure financial accuracy.
- Provide comprehensive administrative and clerical support to your assigned area, keeping operations flowing seamlessly.
EDUCATION/EXPERIENCE REQUIRED
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
- Medical office experience preferred