Key Responsibilities
Intake & Eligibility
- Serve as the primary point of contact for new participants from referral through intake.
- Schedule and conduct intake appointments, including preliminary interviews.
- Accurately complete all application and enrollment forms; verify eligibility based on program requirements (county and state).
- Compute financial data to determine eligibility.
- Upload and maintain all required documentation in compliance with county and government regulations.
Case Management
- Manage a caseload of participants, providing individualized counseling and mentoring.
- Assess participant competencies, work history, education, skills, and barriers to employment.
- Develop and maintain individualized employment plans with short- and long-term goals.
- Conduct regular one-on-one meetings to support job search, education, job readiness, and retention.
- Track participant progress, attendance, and employment outcomes.
- Maintain accurate and up-to-date participant records (electronic and paper).
Employment Services
- Conduct job searches and match participants with suitable employment opportunities.
- Improve participants’ job readiness through workshops and training.
- Develop and maintain relationships with local employers and labor market knowledge.
- Coordinate employer presentations and job fairs for participants.
Community Engagement & Compliance
- Attend meetings, trainings, and community events, including occasional evenings and weekends.
- Ensure compliance with all applicable regulations and program guidelines.
- Perform other duties as assigned.
- Preferred: Bachelor’s degree, or Associate’s degree with equivalent work experience.
- Strong interpersonal skills and the ability to communicate clearly and professionally in both individual and group settings.
- Proficient in Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
- Strong verbal communication, organizational, and time management skills.
- Ability to maintain a high level of confidentiality.
- Detail-oriented and timely in meeting deadlines, goals, and objectives.
- Ability to address and resolve customer inquiries and concerns effectively.
- Experience conducting workshops and orientations.
- Friendly, professional demeanor; staffing experience preferred.
- Bilingual (English/Spanish) preferred.
- Ability to work well independently and collaboratively in a team environment.
- This is considered a driving position; a valid driver’s license in good standing and proof of automobile insurance are required.
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].