Are you looking to kick‑start a meaningful career where you can learn, grow, and make a real impact for customers? As a Licensed Insurance Advisor, you’ll help individuals and families choose Health & Dental, Travel, and Life Insurance solutions that fit their needs—all while developing strong sales, communication, and customer experience skills. You’ll work with customers already waiting to speak with you (no cold calling!) and be part of a supportive team that provides training, coaching, and continuous learning opportunities. No LLQP license yet? No problem. If you're motivated and ready to learn, we’ll sponsor your Harmonized LLQP education—covering the accredited course, exam, and licensing fees—so you’re fully prepared before your start date. We are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10:00 am-5:00 pm EST on Saturdays, offering shifts within these windows. Position Responsibilities: Support new clients by handling inbound calls about Health & Dental, Travel, and Life Insurance Connect with customers who have already expressed interest through outbound calls Assist clients through online chat and digital channels Learn to understand client needs and recommend the right insurance solutions Record client details and needs accurately using our online systems Work toward monthly, quarterly, and annual sales and quality goals Build strong customer relationships and develop your personal sales pipeline Support marketing and sponsor campaigns Share customer insights to help improve our products and processes Required Qualifications: Strong communication skills—both written and verbal—with excellent active listening skills A positive, team‑oriented attitude and a genuine focus on customer experience – one of our key values is ‘Obsess about Customers’ Motivation to meet sales targets and build a career with strong earning potential Comfort working in both open office environments and from home A natural ability to connect with people, understand their needs, and guide conversations Attention to detail when gathering information, analyzing needs, and offering solutions Preferred Qualifications: You’re a natural problem‑solver who can communicate comfortably with different types of clients to help guide them to the right solution You’re confident navigating multiple screens or systems at once, and you’re eager to learn new tools (experience with MS Outlook, Salesforce, or other web‑based systems is a plus) Experience in telephone sales or a call‑center environment is helpful, but not required Previous exposure to insurance—especially Accident & Sickness or Life Insurance—is considered an asset A post‑secondary degree is great to have, but equivalent work or volunteer experience is also strongly considered Familiarity with Salesforce or another CRM platform is an advantage, but we’ll support your learning if you’re new to it If you want to grow your skills, make a difference for customers, and build a rewarding career in a supportive environment, this role is an incredible place to start. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. This posting supports an ongoing hiring initiative for existing and/or future vacancies. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected]. Referenced Salary Location Halifax, Nova Scotia Working Arrangement Hybrid Salary range is expected to be between $51,300.00 CAD - $81,300.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026 To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.

Licensed Insurance Advisor.

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