This role is for one of Weekday’s clients
Min Experience: 5+ years
Location: Mumbai, Maharashtra, India
JobType: full-time
We are looking for an experienced Enterprise Sales Manager – BFSI to drive business growth by acquiring and expanding strategic accounts across the Banking, Financial Services, and Insurance (BFSI) sector. The role involves engaging with senior decision-makers across banks, Non-Banking Financial Companies (NBFCs), insurance companies, and other financial institutions to understand their business challenges and position AI-powered customer experience (CX) and automation solutions.
You will be responsible for managing complex enterprise sales cycles, building strategic relationships, and driving revenue through consultative and solution-based selling.
Requirements
Key Responsibilities
- Drive new business acquisition and revenue growth across the BFSI segment, focusing on banks, NBFCs, insurance companies, and financial institutions.
- Identify, develop, and convert strategic enterprise opportunities through proactive prospecting and account penetration.
- Build strong relationships with CXOs, business heads, technology leaders, and other key decision-makers.
- Understand client requirements and position AI-powered solutions across customer experience, conversational AI, voicebots, chatbots, and intelligent automation.
- Own the complete enterprise sales cycle, from lead generation and discovery to solution positioning, commercial negotiations, and deal closure.
- Develop consultative sales strategies and tailor solutions to address customer service automation, collections, customer engagement, and operational efficiency challenges.
- Maintain a healthy sales pipeline, provide accurate forecasts, and consistently achieve revenue targets.
- Collaborate with solutioning, product, pre-sales, and customer success teams to create compelling proposals and drive successful deal conversions.
- Monitor BFSI industry trends, identify emerging opportunities, and strengthen market positioning within the financial services ecosystem.
Key Success Metrics
- Consistently achieve and exceed enterprise sales and revenue targets.
- Acquire new strategic accounts across banks, NBFCs, insurance companies, and other BFSI institutions.
- Establish and maintain strong relationships with CXO-level stakeholders and senior decision-makers.
- Convert high-value opportunities through complex, consultative enterprise sales cycles.
- Expand market presence and share within the BFSI segment.
Required Qualifications and Experience
- 5–10 years of experience in enterprise sales, preferably within BFSI technology or the enterprise SaaS ecosystem.
- Proven track record of selling technology solutions to banks, NBFCs, insurance companies, or other financial institutions.
- Strong network and experience engaging with CXOs, business heads, technology leaders, and senior stakeholders.
- Demonstrated ability to manage long and complex enterprise sales cycles involving multiple decision-makers.
- Experience closing high-value B2B deals and consistently achieving revenue targets.
- Strong understanding of enterprise technology sales, consultative selling, and solution-based selling.
- Proficiency in sales pipeline management, revenue forecasting, and CRM tools.
Must-Have Skills
- Enterprise Sales
- Consultative Selling
- Strategic Account Development
Good-to-Have Skills
- Customer Experience (CX)
- Customer Relationship Management (CRM)
- Contact Centre Solutions
Core Competencies
- Strong enterprise hunting and new-logo acquisition capabilities.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to understand business challenges and translate them into technology-led solutions.
- Strong commercial acumen, pipeline management, and revenue ownership.
- Strategic account planning and relationship-building capabilities.
- High ownership, resilience, and a results-driven approach.
Preferred Qualifications
- Experience selling CX, CRM, Contact Centre, Communications Platform as a Service (CPaaS), Conversational AI, Voice AI, or automation solutions to BFSI clients.
- Previous experience working with banks, NBFCs, insurance companies, fintechs, or lending institutions.
- Understanding of BFSI workflows, including customer onboarding, collections, loan servicing, customer support, and customer engagement.
- Experience selling AI-driven solutions or digital transformation products.
- Exposure to high-growth SaaS or technology-led organizations.
- MBA or an equivalent business qualification.