Advert Close date: 23rd November 2026

Surveying Manager (Associate)

Commercial Property Management & Operations | London

Create a Lasting Impact at The Crown Estate

At The Crown Estate, we’re focused on creating brilliant places that deliver lasting value for our customers, communities and the country. As a Surveying Manager (Associate), you’ll play a key role in managing a prestigious mixed-use portfolio across Central London, helping to deliver an exceptional customer experience while driving financial, operational and sustainability performance.

If you’re a commercially minded property professional who thrives on building strong relationships, delivering operational excellence and leading high-performing teams, we’d love to hear from you.

What You’ll Be Doing

As a Surveying Manager (Associate), you’ll take ownership of a diverse portfolio, ensuring properties are managed to the highest standards while supporting the delivery of business plan objectives and performance targets.

You’ll work closely with colleagues across Property Management, Asset Management, Facilities Management, Finance and Leasing, as well as external partners and customers.

Your key responsibilities will include:

• Managing day-to-day property management activities across a mixed-use portfolio.

• Leading service charge budgeting and reconciliations in accordance with RICS guidelines.

• Building strong relationships with customers, occupiers, internal stakeholders and external partners.

• Ensuring accurate management and reporting of property, customer and financial data.

• Managing arrears and supporting effective debt collection processes.

• Driving lease compliance and helping to maximise income performance.

• Delivering an outstanding customer experience through proactive engagement and communication.

• Coaching, mentoring and line managing team members to support their performance and development.

• Embedding a safety-first culture and ensuring statutory compliance requirements are met.

• Supporting sustainability initiatives, including environmental compliance, ESG objectives and net zero ambitions.

• Identifying opportunities for process improvement, innovation and operational efficiencies.

What We’re Looking For

We’re looking for a collaborative and customer-focused property professional with strong commercial awareness and a passion for delivering excellent outcomes.

Essential Skills and Experience

• Property management experience gained within an owner, investor or agency environment.

• Strong landlord and tenant knowledge, with the ability to apply this in practice.

• Experience managing mixed-use or multi-let assets.

• Excellent stakeholder management and relationship-building skills.

• Confidence managing multiple priorities in a fast-paced environment.

• Strong financial and analytical capabilities, including advanced Excel skills.

• Knowledge of health and safety requirements within commercial property.

• Excellent written and verbal communication skills.

• A proactive, solutions-focused approach and commitment to continuous improvement.

Desirable

• MRICS qualified or able to demonstrate equivalent professional expertise.

• Experience delivering refurbishment or upgrade projects with occupiers in situ.

• Knowledge of sustainability, ESG initiatives, MEES and NABERS frameworks.

What Will Help You Succeed

You’ll be someone who:

• Enjoys working collaboratively across diverse stakeholder groups.

• Takes ownership and delivers results with confidence and professionalism.

• Supports and develops others through coaching and leadership.

• Is motivated to improve processes, systems and customer outcomes.

• Brings energy, curiosity and a positive, can-do mindset to every challenge.

• Is passionate about creating exceptional places and experiences.

Why The Crown Estate?

At The Crown Estate, you’ll join a purpose-led organisation managing some of the UK’s most iconic destinations and assets. You’ll have the opportunity to make a meaningful impact, work alongside talented colleagues and contribute to a business committed to sustainability, innovation and long-term value creation.

Location: London, Air Street
Contract: Full-time
Business Area: Commercial Property Management
Team: Property Management & Operations

Ready to make a difference? Apply today and help shape the future of one of London’s most prestigious property portfolios.

Our Offering / benefits:

As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work.

Can I use AI to help with my application?

Disability Disclaimer:

We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk).

We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

If you have any questions about our recruitment process or would like to talk about adjustments, please contact us directly.

Please note that if we receive a high volume of applications, we may close this advert early. We encourage you to apply as soon as possible.