takealot.com, South Africa's leading online retailer, is looking for a highly talented Junior Account Manager - Advertising to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Portfolio Accounts Lead
Purpose of the role: The Junior Account Manager (JAM) provides operational, administrative and client-support functions to the Retail Media team, working closely with Account Managers (AMs), Key Account Managers (KAMs), and Portfolio Leads. They will own a portfolio of smaller advertisers/sellers and be responsible for growing those accounts through structured engagement, with clear guidance and guardrails from senior team members. This role is a stepping stone into full Account Management, with exposure to campaign planning, reporting, client service and e-commerce commercial operations.
Your responsibilities will include:
Client Support & Portfolio Management
- Manage a portfolio of small-to-mid-tier advertisers/sellers on the Takealot platform.
- Support AMs and KAMs with administrative and executional tasks across their client portfolios.
- Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.
- Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.
Campaign Administration & Execution
- Assist with the creation of campaign cost estimates (CEs), booking forms and invoicing packs.
- Ensure campaign bookings are loaded accurately into systems and aligned with internal calendars.
- Coordinate asset collection from clients for design and campaign management teams.
- Track live campaigns and flag issues, delays or risks to relevant AMs/KAMs.
- Support in compiling performance reports and packaging insights for client delivery.
Sales Support & Commercial Operations
- Identify upsell opportunities within your smaller portfolio based on performance metrics and product availability.
- Assist AMs/KAMs in preparing pitch decks, proposals and client documentation.
- Maintain CRM hygiene, updating client interactions, pipeline data and account progress.
- Support the team with rate card updates, product education and process improvements.
Data & Insights
- Pull data extracts and basic dashboards for internal and external reporting.
- Support the development of campaign post-analysis reports (under guidance).
- Conduct basic research into client categories, competitors and market trends.
Cross-Functional Coordination
- Liaise with creative, analytics, finance, merchandisers and campaign operations teams to ensure smooth execution.
- Escalate blockers quickly and follow through until resolution.
- Champion process consistency and high-quality delivery across Retail Media operations.
Qualification & Experience:
- Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).
Attributes Required:
Technical & Functional Skills
- Strong organisational skills with exceptional attention to detail.
- Proficiency in Google Workspace (Slides, Sheets, Docs).
- Ability to manage multiple tasks simultaneously in a fast- paced environment.
- Basic understanding of digital advertising concepts (CPM, CPA, display, sponsored products, targeting, etc.) — or willingness to learn quickly.
- Comfortable with numbers, data and reporting.
Behavioural Competencies
- Proactive, eager to learn and open to feedback.
- Excellent communication skills (written and verbal).
- Strong follow-through and ownership of tasks.
- Curious mindset — asks questions, challenges assumptions and seeks better ways of working.
- High integrity, strong work ethic, and a willingness to “roll up sleeves”.
- Collaborative team player who thrives in a dynamic, entrepreneurial environment.
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.