Who we are
At Namaa, we build and operate tech-enabled urban infrastructure that gives consumers fast, reliable access to meals, groceries, and everyday essentials.
Traditional retail models, built around brick-and-mortar locations, often struggle to compete in today’s digital-first landscape. Challenges such as cost efficiency per square foot, logistics-optimized locations, and seamless technology integration have made it clear that a new approach is needed.
We believe the future of foodservice and commerce lies in purpose-built infrastructure designed for speed, accuracy, and scalability. That’s why Namaa was established—to power the next generation of digital food and quick commerce ecosystems across the Middle East.
Our ecosystem is driven by a portfolio of specialized business units, including KitchenPark, CloudRetail, and Profood Properties, each playing a key role in enabling brands to grow and thrive in an increasingly on-demand world.
About the role
We are seeking one skilled and proactive Facility Managers to oversee the operation, maintenance, and cost control of our facilities in KSA, based in Dammam/Al Khobar. This role is responsible for ensuring facilities are fully operational, safe, and compliant while managing repair and maintenance costs, operating expenses, and vendor relationships. The Facility Manager will also lead technicians and collaborate with internal teams to ensure high-quality service delivery.
What you’ll do
- Oversee day-to-day preventive maintenance of facility HVAC systems, plumbing, electrical, central gas system, fire fighting, and fire alarm).
- Develop and implement maintenance schedules to minimize downtime and extend assets life.
- Supervise in-house team, contractors, and service providers during maintenance, repairs, and inspections.
- Ensure compliance with local safety codes, regulations, and company standards.
- Conduct routine inspections of fire safety systems
- Maintain accurate documentation of inspections, permits, and compliance records.
- Monitor performance of all facility assets and recommend upgrades or replacements.
- Manage spare parts inventory and ensure the availability of critical supplies.
- Track and control maintenance costs and propose cost-saving initiatives.
- Lead and supervise facility technicians, providing training and guidance.
- Coordinate with external contractors, suppliers, and authorities as required.
- Prepare regular reports on maintenance activities, incidents, and energy usage.
- Maintain accurate records of all service logs, warranties, and equipment manuals.
What we’re looking for
- Experience: 3–5 years of total professional experience, with at least 1–3 years in facilities management or a closely related field
- Bachelor’s degree in Mechanical, Electrical, or related field (preferred)
- Proven experience in facility management, preferably in food service, hospitality, or cloud kitchens.
- Strong knowledge of HVAC, plumbing, electrical, gas distribution, firefighting, and fire alarm systems.
- Familiarity with local building and safety codes.
- Excellent problem-solving and organizational skills.
- Strong communication and leadership abilities.
- Fluency in Arabic and English
Preferred qualifications
- Certifications: Facility Management Professional (FMP)
- Experience in food service, cloud kitchens, hospitality, or retail facilities.
- Basic health and safety certification (e.g., OSHA, NEBOSH IGC, or IOSH).
- Vendor coordination and purchase-request experience.
- Using the AI tools in the work
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Al Khobar office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.
Ready to join us as we serve those who serve others?
#LI-Onsite