At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking a Case Manager to join our Medical Malpractice department's pre-litigation team. As a Case Manager you will own the progression of potential medical malpractice cases through its initial investigation, from intake through initial merit review. You will be responsible for building out the initial investigation of case files, gathering medical information, auditing files for completeness, and conducting a preliminary assessment of the merit of each claim.
The ideal candidate has prior experience as a case manager within an area of personal injury law. The candidate must be communicative, highly organized, and able to work on a varied caseload.
Responsibilities
- Manage client interactions and case work up from intake to attorney handoff
- Conduct introductory and investigative calls with clients to gain a detailed understanding of their potential claim
- Determine the records needed to investigate the claim and make
- Audit case files to ensure all critical documentation is present and organized for attorney review
- Maintain compliance with our case management software and other technology tools
- Manage relationships with Attorneys and other Case Staff, who are working alongside you on cases
Qualifications
- Bachelor's degree (preferred)
- 2+ years of experience as a Case Manager or similar work
- Spanish speaking (preferred, not required)
- Comfort working with case management software and cloud-based and AI tools.
- Ability to be a team player and follow procedures.
- Proactive interaction with clients and medical providers.
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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