Company Overview
We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:
- Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
- Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.
- Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.
By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.
Summary
Spire is seeking an experienced Identity and Access Administrator to join our team. Using best practices and following corporate policies, the Identity and Access Administrator will configure and enforce access controls for all incoming and departing employees and third-party users. The candidate will perform audits to maintain security policies and ensure timely and accurate assistance is provided to business areas regarding access management and permissions.
Duties and Responsibilities
- Provisions user access to systems, applications and network connections. Defines and implements user roles, user attributes, and business rules for provisioning and de-provisioning employees, contractors, system/service and vendor accounts.
- Enforces security policies and procedures by performing monthly and annual access control reviews. Assists with IT audits and compliance reviews including SOX IT audits.
- Researches end-user problems and provides accurate resolution to the user community in a timely and effective manner
- Advises management on information security policies, standards, procedures, security violations and security risks.
- Ensures events are properly documented for compliance.
- Collaborates with Technical Writers to review, analyze, and create detailed documentation of Identity Management needs, including workflows and steps required to maintain and minimize security impacts. Develops and maintains automation and ensures procedures are defined, documented, and followed.
- Identifies outdated access control protocols and makes recommendations to modernize and strengthen IAM security. Implements new technologies supporting strategic goals for identity and access management and privileged access management
Essential Characteristics
- Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
- Demonstrate superior customer service skills, acting as a mentor and partner in training end-users with the goal of ultimately ensuring faster change adoption.
- Ability to adapt in a fast-moving and changing culture
- Ability to work independently and manage time effectively to meet individual goals and deadlines
- Ability to work as part of a team and display a positive attitude in a dynamic environment
- Ability to remain patient, calm and effective in high-pressure situations
- Ability to take initiative and do what needs to be done without being asked to do so
- Desire to enhance personal knowledge and skillset with a continuous improvement mindset
- Ability to respond positively to challenges and problems
- Commitment to improving the customer experience; devoted to customer success
Supervisory Responsibilities
N/A
Required Education (certifications, licenses)
- Bachelor’s Degree in Computer Science or a related field preferred
- Security+ or equivalent certification preferred
Required knowledge, skill and abilities
- 3-5 years’ experience in security administration or user provisioning role required
- Strong experience in user provisioning and security administration with Active Directory and group policy.
- Experience maintaining privileged access management and identity and access management solutions.
- Strong understanding and experience with Identity Lifecycle Management, Multi-Factor Authentication, Privileged Access Management, Directory Services and Single Sign-On concepts and technologies.
- Solid analytical capabilities and demonstrated knowledge and understanding of user administration tools and technologies.
- Solid understanding of business organization, risk management and related processes.
- PowerShell experience with Active Directory and Azure.
- Knowledge of least privilege methodology, role-based access control, SOX controls, support (which includes ticket management), customer service, permissions and groups
Physical demands, environment and schedule
- Hybrid Remote/Office environment
- Work performed primarily during business hours, 8am-5pm
- Some Travel may be required as ITS and teams are disparate across locations (primarily St. Louis and Birmingham)
Posting Requirements
Spire accepts online applications through our career site at jobs.spireenergy.com
Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer.
We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.