Our associates celebrate lives. We celebrate our associates. Responsible for conducting corporate training sessions and workshops to ensure employees or participants acquire the necessary skills and knowledge to excel in their roles. Your role will involve delivering both virtual and in-person training, facilitating interactive discussions, and evaluating participants' progress through assessments/missions/and observance. You should have a solid grasp of the training content and be able to adapt your teaching methods to various learning styles. You will also monitor and report the effectiveness of training of employees. This role must be able to master the operational processes, products and system applications taught in the program. JOB RESPONSIBILITIES Facilitation of Learning Provides clear directions for learning activities and exercises Explains the purpose of the course content and its components Uses learning aids effectively Presents a road map of the course or unit Makes transitions Summarizes key learning points Explains or seeks the benefits of using the course and its components Demonstrates content knowledge Guiding Learners Provides timely coaching to learners Appropriately redirects learners Uses process skills (check for understanding and make procedural suggestions) Delivers content in a logical sequence Manages time effectively Engaging Communication Holds audience attention Provides and seeks examples and analogies Shares relevant business/industry, organizational, and personal context Uses appropriate non-verbal and verbal communication Acts as an advocate for the course and its components Facilitator EQ (Emotional Intelligence) Manages emotional classroom situations Maintains or enhances learner self-esteem Listens and responds to learners with empathy Encourages learner involvement Program Management and Support Provides feedback to Program Manager to keep program up-to-date Meets deadlines for establishing and completing training workshops or programs Communicates effectively with business stakeholders regarding workshop/program guidelines, dates, materials Tracks and ensures timely program completion This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education Bachelor’s degree in related field, or 4 years sufficient experience, to successfully perform the essential functions of the job. Certification/License Valid state driver’s license in good standing Experience Proven team leadership skills, with 2+ years of experience in training development and training delivery Ability to work collaboratively in a team environment Cemetery and Funeral industry knowledge not mandatory but preferred Bilingual English/Spanish required Knowledge, Skills and Abilities Knowledge of our core lines of business: Cemetery Operations, Funeral Home Operations, and Sales Willingness to effectively identify and coach correct behaviors Ability to travel 10-20% of the time Works well independently and remotely Multi-tasks and meets posted deadlines Communicates effectively with attendees, business stakeholders and colleagues Competent in the use of technology such as WebEx, Outlook, Excel, and Word Willingness to learn internal systems such as MindTickle, Beacon, and Salesforce Problem-solving and decision-making skills Strong organizational skills Ability to rely on experience and judgment to plan and accomplish goals Ability to work with diverse groups with varying levels of ability and skills Bilingual proficiency in English and Spanish is required, including fluency in speaking, reading, and writing in Spanish Work CONDITIONS Work Environment Work indoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Corporate dress code policy, and when traveling Field dress code policy Work Postures Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours as the need arises Travel up to 10-20% of the month Postal Code: 77019 Category (Portal Searching): Human Resources Job Location: US-TX - Houston Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

more at Sci.

5 Nov, 2026

Sci

Réceptionniste - syndiqué | Receptionist - Union

222 Autoroute 20 +3

Salary not listed

more at Sci.

Réceptionniste - syndiqué | Receptionist - Union

préposé(e) à l’accueil – syndiqué(e) | Hostess - Union

préposé(e) à l’accueil – syndiqué(e) | Hostess - Union

similar roles.

Senior Partner Sales Manager

Marketing Manager - Benelux

SEO Outreach Specialist

Amazon Account Manager - Hustler Marketing

Amazon Account Manager - Hustler Marketing

Business Development & Partner Channel Manager

more at Sci.

Réceptionniste - syndiqué | Receptionist - Union

préposé(e) à l’accueil – syndiqué(e) | Hostess - Union

préposé(e) à l’accueil – syndiqué(e) | Hostess - Union

similar roles.

Senior Partner Sales Manager

Marketing Manager - Benelux

SEO Outreach Specialist

Amazon Account Manager - Hustler Marketing

Amazon Account Manager - Hustler Marketing

Business Development & Partner Channel Manager