At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. About Lakewood Regional Support Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications. What We’re Looking For: A proactive and highly skilled Senior Security Manager who ensures the safety and security of our guests, team members, and property. You’ll lead security operations, manage risk assessments, and collaborate across departments to maintain a secure environment that reflects our commitment to exceptional hospitality. Who You Are: Security Leader: You inspire confidence and lead by example in maintaining a safe environment Risk Management Expert: You identify vulnerabilities and implement preventive measures Crisis Response Specialist: You remain calm under pressure and execute emergency protocols effectively Collaborative Partner: You work closely with hotel leadership and local authorities to ensure compliance and readiness Coach & Mentor: You train and develop security team members to uphold safety standards Veterans and military spouses are encouraged to apply What You’ll Do: Oversee daily security operations, including patrols, surveillance, and access control Monitor security systems and respond promptly to incidents Ensure compliance with local laws and company policies Conduct regular risk assessments and implement corrective actions Develop and maintain emergency response plans Coordinate fire safety and evacuation drills Lead and motivate security team members Conduct training on safety protocols, emergency procedures, and guest interaction Provide feedback and support career development opportunities Partner with Front Office, Engineering, and other departments to address security concerns Liaise with local law enforcement and emergency services as needed Communicate effectively with leadership regarding security updates and incidents Maintain accurate records of incidents, inspections, and compliance reports Assist with scheduling, payroll, and inventory of security equipment Prepare reports and present findings to management Other Responsibilities: Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs Required to attend all mandatory training sessions and meetings Perform other duties as assigned Regularly lift up to 40 pounds, bend, crouch, reach, kneel, push, pull, and walk Stand for extended periods during shifts Your Qualifications Include: Minimum five years' experience as a Security Supervisor or five years related management experience Previous experience in security management required; hospitality experience preferred Strong leadership and organizational skills Excellent communication and interpersonal skills Knowledge of security systems, emergency protocols, and regulatory compliance Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint) Ability to communicate effectively in English verbally and written with team members, leaders and guests required. Must be able to work a flexible schedule, nights, weekends and holidays as required. Who You’ll Supervise: Security Supervisors Security Officers Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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