Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 11/26/2026 Type of Position: Clinical Staff (Non-Classified) Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected]. Department: ICE | PTSL Infusion Coordinators Department's Website: Summary of Job Duties: Under the direct supervision of the Department Business Administrator, the Pharmacy Technician (Patient Assistance Coordinator) will have responsibility for coordinating the pharmacy’s financial assistance programs, with a primary focus on infusion drug assistance. The employee in this position must demonstrate special skills, knowledge, and task completion not required by the other pharmacy technicians. The programs to be coordinated and monitored include, but are not limited to, Infusion drug assistance, PAPs (free drug), MAP (Medication Assistance Program), and AKDC (Arkansas Kidney Disease Commission). This position will support operations ensuring patients receive the lowest out of pocket expense possible utilizing assistance from various programs and manufacturers. This includes, but is not limited to, researching data, working with Outpatient clinic staff, connecting patients with appropriate assistance, assisting in applications, processing prescriptions, communicating with billing, and patient follow up. The Pharmacy Technician will work with pharmacy leadership to maintain and improve program workflows and expansion. In addition to these duties, they may perform the duties of the Pharmacy Technician I/II/III/IV, including assisting the pharmacists in day-to-day operations, patient outreach, medication delivery and other facets of patient care. The Pharmacy Technician will prioritize work based on immediate need and rapidly changing workload. They will work as a team member to perform day-to-day work efficiently and accurately, along with any additional tasks or projects to help achieve departmental goals. Qualifications: Minimum Qualifications: HS/GED plus Four (4) years relevant pharmacy technician work experience (i.e. retail, hospital, etc.) OR Undergraduate degree and relevant pharmacy technician experience Arkansas Pharmacy Technician License National Technician Certification (PTCB) Computer skills (i.e. Microsoft Office and EMR experience) Preferred Qualifications: B.S. or higher degree; business/accounting courses preferred ASHP/ACPE accredited technician training Previous experience with 340B Strong math skills; excellent communication & organizational skills Qualifications Equivalencies: Additional Information: Responsibilities: Focuses on providing copay assistance and free drug to infusion patients, as well as assists with other efforts within the pharmacy copay assistance programs Monitors work queues within the EPIC platform to identify patient need for assistance Collaborates with other staff to expand efforts and organize workflow Works with manufacturer patient assistance programs and utilizes platforms needed to apply for assistance Develops and maintains reporting metrics needed to track productivity for copay assistance Assists with adjudicating medication fills and refills Works with clinic staff and billing to obtain PAs and EOBs as necessary Has exceptional understanding of EPIC Willow Ambulatory/Hyperspace and how to navigate Performs basic pharmaceutical calculations Researches patient data and previous fills Performs regularly scheduled and organized follow-ups with patients to ensure active and timely copay assistance Communicates professionally and efficiently with patients and other department staff Troubleshoots and communicates with billing Maintains appropriate records and paperwork, electronic and/or paper Answers and receives phone calls, directing to appropriate area when necessary Full understanding of 340B requirements, guidelines, and processes Monitors MAP program policies and staff work to ensure all are in adherence with the 340B program Monitors and submits monthly AKDC claims in a timely manner Assists SPS and Retail patient assistance coordinators as needed when work is caught up Has exceptional understanding of EPIC Willow Ambulatory and how to navigate Assists pharmacists with patient outreach and answers phones regularly Communicates professionally and efficiently with patients and other staff Maintains appropriate records and paperwork, electronically and/or on paper Delivers medication to employees/patients in a timely and accurate manner Promotes a safe working environment and maintains clean work surfaces in all dispensing areas Complies with all departmental and institutional policies and procedures Documents all cleaning activities and duties on the appropriate log sheets Understands how to operate all equipment (CII safe, Parata Max, Rover, printers, etc) Helps maintain Parata Max inventory levels, restocking when needed May be asked to assist with weekly and monthly duties, such as cycle counts, returning to stock drugs, and expired drug pulls Promptly reports to supervisor or other appropriate individual if there are any deficiencies or problems with equipment, facilities, or drug distribution Assists shipping department if needed May preform other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact [email protected] for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: N/A Frequent Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking Occasional Physical Activity: N/A Benefits Eligible: Yes The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of 18 unique campuses, divisions and administrative units that share the singular goal of serving Arkansas residents and others by developing and sharing knowledge to impact an ever-changing world. The UA System provides access to academic and professional education, and develops intellectual growth and cultural awareness in its students, staff and faculty. The system further promotes an atmosphere of excellence that honors the heritage and diversity of our state and nation. It provides students, researchers and professionals with tools to promote responsible stewardship of human, natural and financial resources in Arkansas and around the globe, and with workforce-relevant knowledge to enhance economic development efforts that improve the overall quality of life and societal well-being. Universities University of Arkansas, Fayetteville University of Arkansas at Little Rock University of Arkansas for Medical Sciences University of Arkansas at Monticello University of Arkansas at Pine Bluff University of Arkansas at Fort Smith The University of Arkansas System eVersity Two-Year Colleges Phillips Community College of the University of Arkansas University of Arkansas Community College at Hope-Texarkana University of Arkansas Community College at Batesville Cossatot Community College at the University of Arkansas University of Arkansas Community College at Morrilton University of Arkansas Community College at Rich Mountain University of Arkansas Pulaski Technical College Other Units University of Arkansas System Division of Agriculture Arkansas Archaeological Survey Criminal Justice Institute Arkansas School for Math, Sciences, and the Arts University of Arkansas Clinton School of Public Service Arkansas Research and Education Optical Network (ARE-ON)

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