Primary Job Posting Location: Burlington, Ontario Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position develops, implements, and leads successful customer operations. The role will directs and controls activities in multiple facilities with complex accounts and large numbers of employees to ensure efficient and economical processes for storing and distributing inventory. This position monitors volume for respective clients, ensures contract compliance, and is typically responsible for meeting a revenue plan. Job Type: Full-Time / Permanent / On-Site Workdays: This position is expected to work at least five (5) consecutive days per week. Shift Hours: This position requires Full-Time availability during operational days. Work Location: 4150 MAINWAY BURLINGTON, ON L7L 0A6 Key Responsibilities and Duties Develops and monitors operational goals and plans. Sets priorities and coordinates with various functions to improve efficiency. Manages operations to meet customer deadlines. Develops and executes account plans, cross-sells, provides customer service, participates in reviews and revisions, reports financial performance, coordinates special projects, and resolves problems. Organizes and structures team/department. Oversees budgeting/financial administration, functional administration, and staff management. Requirements 5 to 7 years of experience in high-volume warehouse or manufacturing operation – Required 3 to 5 years of experience in operations management with P&L (Profit and Lost) responsibility – Required Management experience – Required Advanced computer skills: Microsoft Office – Required Bachelor's degree or International equivalent – Preferred Possesses strong background in Ecommerce – Preferred Ability to manage customer relationships resulting in high levels of customer satisfaction. Experience with implementations or systems customization and working with multiple accounts/facilities. Ability to work in a fast-paced environment. Problem-solving and multitask skills. Excellent verbal and written communication skills. Expenses/Working Conditions Adhere to the company’s Appearance Guidelines. The rate of pay for the successful candidate will range from $102.996,00/year to $123.573,60/year. UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

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