The Lead Product Manager, Healthcare Analytics & Ideation (Product Manager) is responsible for creating customer and business value through product management of Analytics, Clinical Surveillance and Compliance’s (CSC) customer-facing business intelligence and reporting product, and through ideation, focused on identifying, evaluating, and developing investment cases for potential new technology opportunities. This role combines customer understanding, product judgment, experimentation, and execution to deliver products that customers adopt and value, and investment-case development to help shape CSC’s future technology pipeline. The Product Manager develops a deep understanding of customer workflows, identifies meaningful problems to solve, and translates customer, market, and business insight into product priorities and measurable outcomes. They work closely with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to discover, build, launch, and improve products. The Product Manager additionally partners with product management leadership and other stakeholders to evaluate potential new technology initiatives and develop investment cases that define customer value, market opportunity, strategic fit, required investment, expected financial return, risks and recommended paths forward. Product Managers are expected to embrace AI-enabled ways of working and the Agentic Product Development Life Cycle, using AI to accelerate learning, prototyping, experimentation, and execution while remaining accountable for product decisions and outcomes. For Analytics, the Product Manager acts as the orchestrator of the pod, bringing together customer insight, product decisions, experimentation, delivery, commercial readiness, and learning to achieve customer and business outcomes. Success in this role will be measured by customer value creation, product adoption, product quality, learning velocity, and the ability to deliver measurable customer and business outcomes. What You’ll Be Accountable For Understand the Customer: Develop a deep understanding of the professionals we serve, their workflows, and the problems they are trying to solve. Engage directly with customers and domain experts, and use research, feedback, and market insight to identify product opportunities. Make Better Decisions: Make hypotheses and use experimentation, product telemetry, customer evidence, and business data to guide priorities and make product decisions. Identify assumptions, evaluate tradeoffs, and adapt as new evidence emerges. Build Valuable Products: Own the direction and outcomes for Analytics, CSC’s customer-facing business intelligence and reporting product. Work with the team to discover, validate, build, launch, commercialize, and improve products that customers adopt and value. Validate customer value, competitive differentiation, and willingness to pay before scaling investment. Partner with Product Marketing, Sales, Customer Success, Professional Services, and other relevant functions to shape go-to-market plans, prepare teams for launch, and support adoption and value realization. Monitor adoption, usage, retention, and commercial performance, and adjust direction when outcomes fall short. Use AI to accelerate research, synthesis, prototyping, and execution while maintaining accountability for outcomes. Lead Across Boundaries: Work closely with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to create alignment around shared outcomes. Communicate priorities clearly, manage dependencies, and help teams make progress. Grow People & Capability: Continuously improve your product craft, customer understanding, AI fluency, and decision-making. Share learning, seek feedback, and contribute to improving how products are built. Support Ideation: Develop investment cases that evaluate customer value, market opportunity, strategic fit, competitive differentiation, technical feasibility, required investment, expected financial return, and risk. Present recommendations through applicable product investment governance processes. For approved opportunities, establish the appropriate transition from Ideation into product planning and execution, partnering with the applicable portfolio product manager, Engineering leader, and product management leadership to clarify ownership, required capabilities, and next steps. Job Qualifications Education Bachelor's degree or equivalent practical experience required. Relevant professional experience or domain expertise may substitute where appropriate. Experience At least 7 years of Product Management experience in enterprise software, SaaS, information services, or similarly complex product environments, with at least 3 years of experience managing products in a healthcare sector. Experience developing and presenting investment recommendations that evaluate market opportunity, customer value, strategic fit, competitive differentiation, feasibility, investment requirements, financial return, and risk. Experience developing, releasing, and managing customer-facing analytics, reporting, business-intelligence, or data-driven software solutions, translating complex data into actionable customer insights, workflows and product experiences, including experience with healthcare data, healthcare analytics, or complex data integrations. Experience using AI to accelerate customer understanding, insight synthesis, experimentation, prototyping, and product execution while maintaining strong human judgment. Demonstrated experience translating customer, market, workflow, and business insight into product priorities and measurable outcomes. Experience working across discovery, validation, launch, and continuous product improvement. Experience building, launching, or improving AI-enabled products, capabilities, or workflows is desired. Experience using customer feedback, experimentation, and product telemetry to improve product outcomes. Experience partnering effectively with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts. Knowledge / Skills / Abilities Deep customer orientation and the ability to translate customer and professional workflow understanding into valuable product outcomes. Ability to plan and conduct customer research using appropriate qualitative and quantitative methods, synthesize evidence, and translate learning into product decisions. Strong product judgment and the ability to balance customer value, business value, technical feasibility, and risk. Commercial judgment and the ability to understand the product’s business model, contribute to forecasts, evaluate willingness to pay and differentiation, and use commercial performance to guide decisions. Strong understanding of modern Product Management practices, including discovery, experimentation, prototyping, telemetry, launch, adoption, and continuous improvement. Ability to use customer evidence, experimentation, and business data to make product decisions. Working fluency in AI-enabled product development and the use of AI to accelerate learning, decision-making, and execution. Ability to lead product outcomes in a matrixed organization by aligning cross-functional teams, managing dependencies, and influencing decisions without direct authority. Strong communication and influence skills, with the ability to adapt messages and communication style for customers, delivery teams, and business partners. Curiosity, adaptability, and commitment to continuous learning and improvement Travel requirements Travel will be periodic and generally for the purpose of customer meetings, internal meetings, trade shows, or customer events. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. 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Lead Product Manager, Healthcare Analytics & Ideation.

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